A little slow starting off as we stood in the Starwood Preferred line. No one there to serve us but two other associates on the desk. Did not notice us for ten minutes. When we spoke up they immediately attended to us. Apologized and upgraded our room and gave us access to Club lounge. We were treated very well and all staff were really friendly. The hotel was fairly busy but valet and concierge were excellent
Food was just average but service good. Rooms were clean and beds were very comfortable. Great shuttle service from airport. We would stay here again.

Stayed for 2 days only as a stopover from Miami airport. Rooms are pretty decent, service is good, I did not find it excellent like some other reviewers have written. Standard fare, but the breakfast was always fabulous. The view on the outside near the silently gurgling stream makes up for your entire day in a big way , more than you can imagine. You must sip hot coffee or milk by the side. Don't sit inside though for your breakfast or you will miss this wonderful treat. our group used to eat outside not here, as was predecided by our tour operator, so I can't comment much about the food here. But overall stay was comfortable and staff approachable. The rooms are pretty small though, you get big coffee pods for brewing in your room.

I stay at the Sheraton Miami Airport Hotel out of choice.
From the moment you step out of the Taxi / Airport Shuttle you are made to feel welcome.
Check in Staff are very friendly and professional, Torri being the face of the front desk team. Such a good first impresion for the hotel. She remembers your name and make you feel at home even if you do not use the desk for many hours afte arrival.
The rooms are always clean and being an Executive Housekeeper I am very particular about cleanliness. The property has never let me down. Consistantly of a high quality and very service orientated. I would always use this hotel whilst in the Miami Airport area and recommend it to anyone wanting a good relaxing stay in this area.

We are there on a business trip for a 1 night layover on our way to Orlando. It's a nice place, We were in the club floor and had an amazing room with a fantastic view. The breakfast in the club room was average. the club isn't stocked well at all during off hours (water and pop only) What i found annoying was that after we had rented the car, there was no place for me to park for a short amount of time without having to pay the horrendous parking charge. We basically went up to our room packed came down to check out and got slapped with a $15.00 parking bill for 35 minutes. As a gold member, i asked if they could comp it as it was 5 minutes over the time limit, everyone seemed to not want to deal with it and pass it over to someone else.

This is the reason i wouldn't stay here again. It may seem petty on my end but i find that passing someone onto others is what i didn't like.