We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 130 Miami hotels

Sheraton Miami Airport Hotel: Traveler Reviews

3.5 of 5
3900 NW 21st Street, Miami, FL 33142
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Sheraton Miami Airport Hotel
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com Hotels.com
and 12 more sites!
77%
Ranked #19 of 130 hotels in Miami
Most recent review
4 of 5 stars Reviewed January 18, 2013
manieenfanie Somerset West, South Africa
Write a Review

1,134 reviews from our community

Traveler rating
    479
    394
    166
    65
    30
See reviews for
Families
252
 
Couples
263
 
Solo
80
 
Business
289
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Somerset West, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“great location and breakfast”
4 of 5 stars Reviewed January 18, 2013

Service was great from the front desk to restaurant and rooms. Information was readily available on all the sights and attractions. The breakfast was great and kept us sustained for a large part of the day. With trips all around Miami and the Everglades this hotel is well located to get to the attractions quickly.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask manieenfanie about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt S, Marketing Manager at Sheraton Miami Airport Hotel, responded to this review
January 18, 2013
Dear Manieenfanie,

I am very happy to hear that you enjoyed your stay at the Sheraton Miami Airport and thank you for taking the time to provide your feedback. It sounds like you had a great time in South Florida and were able to take in some of the sights and sounds that Miami has to offer. I hope to see you back again the next time your travel brings you to the Miami area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newfield, New Jersey, USA
2 reviews
“Business Friendly and Great Staff!!”
5 of 5 stars Reviewed January 17, 2013

This was my first stay at the Sheraton Miami Airport and for our business conference. We had nothing but positive comments from our attendees. Convenient location, could almost walk to the airport, with a quick, efficient, and prompt shuttle. Slightly dated but bright, clean rooms, many with a gorgeous view of the golf course. Bar, restaurant, and banquet facilities were excellent for a medium size hotel. Very good conference facilities as well with built-in A/V equipment, projectors, etc.

What nailed the excellent ratting for us was the staff. From the shuttle drivers who greet you by name and help with your luggage, to the front desk staff, and event managers Amanda and Ernesto. They took care of every detail and handled all problems without breaking a sweat. Everyone, including the head chef, really does go above and beyond to make you feel as though they genuinely care.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Carmine D about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
2 helpful votes 2 helpful votes
“best customer service ever!!!!!!”
5 of 5 stars Reviewed January 17, 2013

I went to visit the hotel yesterday 1/16/2013 with a couple of friends for the first time, in which we went to the bar to have some drinks, let me tell you Victor Calderon one of the bartenders gave me an excellent service and suggest me to eat the sea bass with a delicious mojito to tell you the truth this was a good choice and the best mojito I ever tasted, the other bartender (Miguel) was good too, the service in this hotel is great, they make us feel special and we are going to come back soon, also we are going to tell all our friend about the great service and food they have at Sheraton Miami Airport. Great staff, great food, great drinks, great service Hurray for the staff that makes us feel special Victor Calderon, Miguel and the manager

We will return soon for the excellent service you gave us.

Room Tip: Any location is good because I'm in love with this hotel
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask mario g about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt S, Marketing Manager at Sheraton Miami Airport Hotel, responded to this review
January 18, 2013
Hi Mario g-

Looks like you had a great stay at the Sheraton Miami Airport and I am thrilled that Victor and Miguel made you feel right at home in Miami. Thank you for taking the time to leave your feedback and we hope to see you back for another fantastic stay and meal the next time you travel to South Florida.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yardville, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent choice for vacation”
5 of 5 stars Reviewed January 17, 2013

We have stayed at this hotel twice, both excellent stays. The complimentary transportation to and from Miami International Airport is quick and pleasant. The hotel is beautiful and well maintained. Guest rooms are nicely decorated, large, clean and very comfortable. The food in the restaurant was well prepared and delicious, service is very good. We look forward to our next stay.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask SKish2013 about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“Decent rooms; pool gets more sun than Miami Beach”
3 of 5 stars Reviewed January 17, 2013

En route to Central America, we had an overnight (24-hr) layover in Miami and chose to stay at the Sheraton by the airport. We didn't have high expectations, so it was better than I thought it would be. The rooms were clean, if not a big banged up (nicks in furniture, broken handles); the service was less-than-par, but the pool was a big surprise. We've spent a lot of time in Miami Beach and are well-conditioned to the loss of sun in the afternoon when all the high buildings block it. At the hotel pool, it had unencumbered sunshine until 5PM! And the pool was heated! The bartender served drinks poolside and we were essentially the only people there. If you could ignore the rooms and the hotel front desk service, this ended up being a little oasis. I was pleasantly surprised.

One thing to note-- it's VERY, very difficult to get to this hotel from the rental car place. Laughable even. There is construction and no street signs/detours indicated. You can SEE the hotel right in front of you but finding a way to access it is near impossible.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask skohn about Sheraton Miami Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Sheraton Miami Airport Hotel
Check-in Check-in Check-out Check-out
 
 
Sofitel Miami
Great value on a similar hotel
Miami, FL
4 of 5 stars 1,437 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Miami
Family-friendly
EPIC Hotel - a Kimpton Hotel
EPIC Hotel - a Kimpton Hotel 4.5 of 5 stars 1,438 reviews
Romantic
Sonesta Bayfront Hotel Coconut Grove
Sonesta Bayfront Hotel Coconut G... 4.5 of 5 stars 645 reviews
Luxury
Four Seasons Hotel Miami
Four Seasons Hotel Miami 4.5 of 5 stars 524 reviews
Good for business
Mandarin Oriental, Miami
Mandarin Oriental, Miami 4.5 of 5 stars 808 reviews
Show Prices ABS:HotelCheckRates-d1149365?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d226187?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d278074?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d224877?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Miami hotels
Hampton Inn & Suites Miami/Brick... 4.5 of 5 stars 741 reviews Hampton Inn & Suites - Miami Air... 4.5 of 5 stars 953 reviews Sofitel Miami 4.0 of 5 stars 1,437 reviews HYATT house Miami Airport 4.5 of 5 stars 532 reviews
Show Prices ABS:HotelCheckRates-d2253238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224248?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85205?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d222984?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 130 hotels in Miami, ranked by popularity

Been to Sheraton Miami Airport Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Miami Airport Hotel

Also Known As:
Wyndham Miami
Miami Wyndham
Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Region: United States > Florida > Miami
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Miami
#19 Family Hotels in Miami
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood, Travelocity, Otel, Hotwire, Venere, Cheap Tickets, Amex, Olotels, Agoda, Priceline, Tingo and HotelsClick so you can book your Sheraton Miami Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Miami Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Miami Airport Hotel
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices