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“Ideal if you want to stay close to the airport and still enjoy Miami. And great breakfast.” 5 of 5 stars
Review of Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
3.5 of 5 Hotel   |   3900 NW 21st Street, Miami, FL 33142   |  
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Breakfast for 2 Included
Ranked #34 of 129 Hotels in Miami
Boskoop, The Netherlands
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
“Ideal if you want to stay close to the airport and still enjoy Miami. And great breakfast.”
5 of 5 stars Reviewed January 1, 2013

I would check in there again just for their great breakfast: served in a roomy, sunny area or on the terrace by overwhelmingly attentive staff, with tonnes of fresh fruit and customized, sizy omelettes, A great start of the day.
The shuttle from and to the airport is reliable, you can catch it in front of the airport, it runs every 15 mins I believe. If you want to go to town without a car, the metrorail station is just across the street (orange line). Ask staff to direct you as the place is under construction and you may not see the station straight away. But it is there and will take you Downtown to the Government Center or Brickel.
Other than that we enjoyed a nice, quiet room with an interesting view, felt quite fresh. Staff were very welcoming and helpful. Car rental is nearby. No reason not to stay there. OK, maybe the windows would have done with a bit of a refresh cleaning, but I noticed it's a common trait of most American hotels.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (434)
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Barnsley, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2012

Prior to cruise with Celebrity X Constellation we were put up in this hotel overnight. Located very close to the airport so only took about ten minutes from Miami airport. Very clean and the room we were in was a good size. It looks like the room had been recently revamped as everything looked new. Outside pool area backs onto the local golf club as well as a river that runs between the hotel and gold course. Food and drinks not cheap so we made do with a bacon/ham sandwich for breakfast before being picked up for the cruise.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2012 via mobile

My friends and I decided to stay in miami for a night.. This hotel is literally an airport property for a quick drop in and drop out of miami. The front desk clerks are friendly and eager to assist. Kay a guest agent is an example of great customer service. Rickenbacker breakfast buffet is simply amazing. When I return to miami sheraton will be my stop

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

Stayed for a night on our way to Bahamas, two families, 5 people. Staff friendly, rooms clean and nice, but best of all, the breakfast was amazing for a 3 star property. It featured a kitchen to custom make your own omelette, dairy and non-dairy options, which was much appreciated by the lactose intolerants! Plenty or fruit and cereal, and also lots of cooked food.. We were very satisfyed.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Carlos, SP
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2012

I stayed a couple nights at Sheraton Airport Hotel Miami. The hotel is clean, the personnel very friendly (special thanks to Ernesto, Bryan and George for the outstanding service) and the amenities good.

Room Tip: Ask for rooms that have window with view to the Golf field (located just behind the hotel).
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel, responded to this review, December 27, 2012
We read your review and are happy to know that you enjoyed your time at the Sheraton Miami Airport Hotel & Executive Meeting Center. Ernesto, Bryan and George will be pleased to hear that they helped to make that happen. Thank you for taking the time to share your experience and we hope to see you again on your next visit to Miami!

Kind regards, David Berger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo, São Paulo, Brazil
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 27, 2012

This is just an "ok" hotel. The staff was no very friendly. I stayed only two nights and all days I had to call guest service to bring towels. To talk to guest service I have to try a lot of time until someone answer the phone.The room cleanness ok, but could be better. The hotel is almost "inside" the airport. The restaurant was terrible, staff was lost and sometimes there are more dirty tables than guest seated. If you need to sleep one or two nights near the airport could be an option but don´t expect anything else.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel, responded to this review, December 28, 2012
We extend our most sincere apologies as it seems that we missed several opportunities to deliver the guest experience you’ve come to expect. We deeply regret any inconvenience you may have experienced with our guest services and staff. Our teams work exceptionally hard to provide exceptional hospitality and it appears that we failed with your visit. Thank you for your comments as it provides invaluable insights as to where potential improvements may be made. We hope you’ll reconsider a future stay.

Sincerely, David Berger
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Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2012

Arrived in the afternoon on 12/8/12 and checked in in no time. Pleasant room overlooking the golf course. Quiet, restful room on 4th floor. Helpful staff and beautiful decorations for Christmas. Very close to the airport with convenient 24 hour free shuttle.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBerger, General Manager at Sheraton Miami Airport Hotel, responded to this review, December 27, 2012
We have read your review of the Sheraton Miami Airport Hotel & Executive Meeting Center. Thank you for taking the time to share your experience and we hope to see you again on your next visit to Miami!

Kind regards, David Berger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Miami
#12 Best Value Hotel in Miami
#30 Romantic Hotel in Miami
#36 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
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Also Known As:
Wyndham Miami
Miami Wyndham

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