This is the third trip to Miami I have taken for work, and this is the third hotel I have stayed at. I had an AMAZING time! The staff (especially Torri) was INCREDIBLE! Every request I had, they fulfilled or went beyond. The rooms were very cozy, and the beds were the most comfortable I have ever slept in outside my own home. Even being near the airport, the noise was not bad. I didn't hear a single plane from my room. The view of the golf course and river out back from the pool and restaurant area was nice. Some really neat wildlife (birds, iguanas, etc.). The pool was kept at a perfect temperature. The restaurant had a great buffet for breakfast, and the burger I had at lunch was very, very good.
The staff was the most pleasant I have dealt with in any hotel I have ever stayed at. (I have to mention them again, because they really were THAT good). They were patient, kind, understanding. I had managed to lock my room from the inside by leaving through my work partner's adjoining room. They were able to open it quickly, and without complaint. HUGE respect for these people. They are truly great!
The one thing I will mention is that I am not a fan of paid parking. At $15/day for self park or all-day valet, it is pretty much par for the course in Miami (outside downtown) - so I accept it. But the lot/garage was never too full, or congested, was well lit at night, and was easy to get in and out of.
Overall, this is the best hotel I have ever stayed at in terms of the overall experience. The courteous, attentive and laid back staff were something I will always remember, and should be used as a template for great customer service everywhere. The next time I need to travel to Miami for work, I will be requesting this hotel.
- Official Description (provided by the hotel):
- Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more less
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- Also Known As:
- Wyndham Miami
- Miami Wyndham