This is the second year that the Florida Collaborative Trainers had their two-day training at the Sheraton. If there were 6 stars to give, I would give them. First, the staff is unbelievably friendly, helpful and courteous - in particular Sissi Ortiz and Ernesto - they went so far out of their way to be be accommodating, it was amazing. Each day the breakfast had everything imaginable that anyone would want for breakfast and the area stayed open all day for drinks, fruit, snacks, candy and cookies - all fresh and delicious. Every time we left the room, it was miraculously cleaned so that it was always fresh and clean. We had a sit down luncheon the first day and also had lunch downstairs at the restaurant on the second - what a spread!. The food was excellent, as was the service and again, everyone went out of their way to be helpful and accommodating. If you want to put on a first class training with all the support staff possible, then this is definitely the place. We have already booked for next year!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 20, 2012
Thank you so much for taking the time to write about your recent experience at the Sheraton Miami Airport Hotel & Executive Meeting Center. We truly value and appreciate your recognition of our associates. Our associates make every effort to exceed our guests’ expectations at every opportunity - and without a doubt – Sissi and Ernesto from our meeting center team are always at the helm to ensure a successful event. I have shared your accolades with them and the entire management team and agree wholeheartedly that they are most definitely an asset to our success. We are looking forward to a successful event again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.