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“Great Location, Amenities and Caring Staff” 5 of 5 stars
Review of Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
3.5 of 5 Hotel   |   3900 NW 21st Street, Miami, FL 33142   |  
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Breakfast for 2 Included
Ranked #33 of 111 Hotels in Miami
Certificate of Excellence 2014
chicago
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Great Location, Amenities and Caring Staff”
5 of 5 stars Reviewed March 15, 2012

We have had several recent stays at this hotel, and each has been exceptional. The hotel is located adjacent to a canal and golf course, providing very pleasant views. The lobby area is very open, with a tropical theme. Considering its proximity to Miami airport, we very rarely heard any associated noise (a great).

Our suite was quite large, with a great view of the canal/golf course. Everything was modern, functional, and comfortable.

The dining area was very light and well appointed, with a wonderful outside covered eating area, providing great views. The restaurant provided many choices (along with a similar and innovative menu at the Vin Bar seating area). The Chef, Frank, is extremely talented, creative and friendly.

The fitness center is up-to-date with all of the equipment one would need.

Most important is the wonderful staff, from Dave Berger (the General Manager), Raul Ulloa (Hotel Manager) and everyone working there. They all make us feel like 'Family'. Special thanks to Nicole and Sonia for always making sure that everything exceeds our expectations !!!!

One more important point: the hotel is pet friendly and our 2 dogs (Cirneco del Etna) love staying here. There is sufficent walking area, etc. Everyone makes them feel like they belong.

We look forward to many more stays.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,528 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (519)
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La Vergne, Tennessee, United States
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 12, 2012

I stayed at the Sheraton Miami airport on March 1st. I have to say for an airport hotel this one was very nice. The staff was good, the decor was nice and the room was very comfortable. The hotel is located right next to the rental car return area of MIA. We returned our rental car the night before our flight to save time. It was great to just take the shuttle to the airport, sooo much easier. I highly recommend staying here if you have an early flight out of MIA.

Room Tip: It can be tricky to get to from the rental car area of MIA.
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Montreal
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2012

Family(2 adults, 2 kids aged 8 &13) stayed here the night before our cruise. We chose this location as we are SPG members (4000 points for this reservation)and it is across the street from MIA car rental, so very convenient for us to drop-off rental and get a free shuttle ride to port(using Alamo)

Hotel & Room were very clean, beds comfortable, nice view over golf course.Hotel parking was $15 with in/out.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington, DC
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2012

My husband and I just spent two nights at the Sheraton, as we had to scope out some potential neighborhoods for our move in July. The hotel is actually quite convenient to all parts of Miami, as long as you can navigate your way out of the airport. We were centering our search around Coral Gables, and we were - at most- 15 minutes away. We also found it easy to access Miami Beach and downtown.

Paying for parking irritates me, but is what it is. At least the attendants were very, very nice and attentive.

Our room was on the Club level, top floor. It was nice, albeit nothing particularly special. Clean, comfortable, nice golf-course view. Comparable with a standard Westin room. The best perk was, by far, access to free food and drinks in the Club lounge. The usual lounge is actually under construction, so we had to walk downstairs to the ninth floor. But no big deal.

Employees were friendly and helpful, and we had a very nice overall experience. I have to return in June for a weekend, and will likely stay here again if we can stay on Club level.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tampa, Florida
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 10, 2012

My family & I just concluded a one night stay at the Sheraton Miami hotel. Paul checked us in and was very pleasant & polite, as well as speedy. After a long drive to Miami, it was greatly appreciated! We stayed in a very clean and comfortable club level room. Great view of the Miami skyline and golf course. The club lounge is currently being renovated, so it is in a temp location. The snack selection at night could have been improved, but the cold drinks and breakfast in the a.m. were great. No complaints about this stay and we would definately stay here again.

Room Tip: Club rooms have access to snack, drinks & breakfast.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
1 review
5 of 5 stars Reviewed March 9, 2012

great manager at desk - Stanley!! very nice and accomodating hotel!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Osaka, Japan
Top Contributor
80 reviews 80 reviews
47 hotel reviews
Reviews in 56 cities Reviews in 56 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 8, 2012

Staff's hospitality is excellent, especially bell / drivers. Free shuttle is available every 15 minutes and some payable shuttle for shopping mole also available. Only 2 regrettable points are, there is no much choice of menu in restaurant and fresh fruits provided in the room were left until a lot of fungus grow. But overall it is very recommendable.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Miami
#10 Business Hotel in Miami
#32 Romantic Hotel in Miami
#38 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
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Also Known As:
Wyndham Miami
Miami Wyndham

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