We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice stay before a cruise” 5 of 5 stars
Review of Sheraton Miami Airport Hotel

Save Saved
You added Sheraton Miami Airport Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Miami Airport Hotel
3.5 of 5 Hotel   |   3900 NW 21st Street, Miami, FL 33142   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #34 of 129 hotels in Miami
Rego Park, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice stay before a cruise”
5 of 5 stars Reviewed December 22, 2011

Very nice, clean and safe hotel. Near the airport with free shuttle. Here's a tip I received from the shuttle driver. If you're looking to save about 30 bucks getting a cab from the hotel to South Beach, take the shuttle back to the airport and ask the driver to drop you off the staircase leading you to the bus terminal (which is downstairs from the airport). Once you walked down the staircase, take bus 150, which is an express bus, to South Beach (You can either get off at Collins or Lincoln). Trips takes about 40 mins at a cost of $2.35 pp (exact change require as the bus driver doesn't give change out). Thus no need to rent a car nor spent about 60 bucks RT from hotel to South Beach.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,045 people have reviewed this hotel

Traveler rating
    800
    775
    317
    100
    53
See reviews for
541
460
151
504
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lafayette, Louisiana
Top Contributor
132 reviews 132 reviews
60 hotel reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 22, 2011

Great Hotel & Staff that do an excellent job with guest. They shuttle to & from the airport for free which is just 5 min from the hotel. Very good food at the restaurant also with a very good staff there also. All for a very reasonable price.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed December 21, 2011

I stayed at the Sheraton for the Thanksgiving holiday and couldn't be happier. The thing is I didn't even expect the high level of service I received. The staff made me feel like I was the most important guest at the hotel, what a beautiful feeling. I really appreciated GEO ZELEDON who went out of his way to make my accomodations comfotable.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quito, Ecuador
1 review
5 of 5 stars Reviewed December 20, 2011

The hotel was very nice and the restaurant wait staff very friendly and efficient. I would like to say one waiter, named Boston really went out of his way to make sure we were satisfied and happy customers. He was ever so nice and accommodating, I hope if I visit the Sheraton again he will be my waiter again! Everything was so nice at the hotel it made up for our 7 hour delay out of Quito and missed connections to London.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
251 reviews 251 reviews
57 hotel reviews
Reviews in 124 cities Reviews in 124 cities
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed December 20, 2011

The hotel is located less than a mile from the airport and a cab is not needed because they provide a shuttle service to and from the hotel. The front desk staff was a little slow in processing the arriving clients because they were new and being trained. The lobby was smallish but modern looking but my room decor was not. Carpeting was torn in places, wallpaper was discolored in many spots and furniture was worn looking. The company I worked for provided a lunch buffet for us and it was a decent Spanish type meal. The hotel bar was a nice place to hangout and if hungry they offer some bar type food. For outdoor activities,they provide an outdoor pool, a shuttle to the Dolphin Mall or play a round of golf next door.

  • Stayed December 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, UT
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 16, 2011

I generally don't like staying at airport hotels, but when I am arriving very late, and leaving early, they can sure be convenient. My expectations for the Sheraton was low - given other airport hotels I've stayed in.

Cons: The front desk staff was unorganized and not that friendly - even though I was a platinum member. When I arrived at the front desk, the attendant didn't notice that I had booked a promotional rate that included an amazon gift card and some coke products, and a plush polar bear. I had to bring it up, and then he began telling me there was no notice of it in my record. I double checked my reservation online at SPG and sure enough, it was there. Another attendant immediately took over - who said he couldn't access the promotional goods right then but told me to check in again in the morning. He was a lot more helpful - I was wondering why wasn't he working with the preferred customers - the other guy seemed indifferent and defensive.

When I went to get the products and inquire about the amazon gift card in the morning the attendant told me the 'room where the products were was locked and only the manger could get them' and that the gift card would be emailed to me in 6-8 weeks - not right after my stay as I understood. I told her to not bother with the drinks, but if she could get me the plush coke polar bear I'd appreciate it. I waited for 15 minutes, and had to leave to catch a shuttle for my flight - without the plush polar bear for my daughter. I didn't get my bill print out either - Not a huge deal - but I was really looking forward to taking it home to her. I spent 15 minutes the night before, and another 15 minutes the next morning to no avail. I'll be surprised if I get the amazon gift card as promised.

Pros: For an airport hotel, if you are lucky enough to get a room on the rear side of the hotel, you look over a golf course and the city skyline in the distance. If you get a room at the front of the hotel you're going to have a view of a busy street, and parking garage. Also, the rooms have a fresh decor, and the hallways and common areas were clean and well maintained. This hotel use to be a Wyndam and ithe fresh and light filledd theme compared to a lot of the dark and stuffy Sheratons I've stayed in before, was a nice change. The airport shuttle was great - both the pick up and the return went without a hitch and were really quick trips. The driver couldn't have been nicer. I had early meetings and missed breakfast. When I returned to check out and head to the airport I checked the dining room about breakfast. They had just shut down, but the waiter and the greeter got me a big bowl of fruit and some juice - and couldn't have been friendlier or accomodating. Also, I noticed the pool over looks the golfcourse and river - and loked like pleasant setting if you had a little daytime to catch a little Florida sun between flights.

Overall, the building and facilites and shuttle service were better than expected - especially for an airport hotel. I wish the service at the front desk was as friendly and efficient as the staff in the dining room and the shuttle. I really wanted to take home that little polar bear to my daughter and didn't have 30 minutes of limited time trying to get the front desk to honor the promotion as promised. I'm not very hopeful regarding the amazon gift card given all the confusion at the front desk.

Room Tip: Get a room on the rear side of the hotel with veiws of the golfcourse and the city skyline
See more room tips
  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
4 of 5 stars Reviewed December 15, 2011

Everything was clean and neat. The front desk staff were friendly and helpful. The restaurant food was excellent and moderately priced. Our watier, Boston, was extremely helpful and attentive. Great views of the golf course from restaurant and patio. Definitely a step above a standard airport hotel.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Miami Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Miami
#29 Romantic Hotel in Miami
#36 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Official Description (provided by the hotel):
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Tingo, Booking.com, Travelocity, Amex, TripOnline SA, BookingOdigeoWL, Priceline and Venere so you can book your Sheraton Miami Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Miami
Miami Wyndham

Owners: What's your side of the story?

If you own or manage Sheraton Miami Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.