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“Nice room - bad food service staff” 3 of 5 stars
Review of DoubleTree by Hilton & Miami Airport Convention Center

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DoubleTree by Hilton & Miami Airport Convention Center
3.5 of 5 Hotel   |   711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)   |  
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Ranked #43 of 113 Hotels in Miami
Mineral Bluff, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice room - bad food service staff”
3 of 5 stars Reviewed September 7, 2013

Terrible breakfast service - bo one would bother to come around to give a menu - or take an order if you did get a menu. Same with coffee - if you could get someone to bother to get you some, not one time did any of them bother seeing if you needed a refill. In short - OK I guess if you want just the buffet and no coffee, but if you prefer to order off a menu, it would be faster, and better to drive somewhere else - anywhere else!

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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984 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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English first
Baltimore, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

My family and I stayed at The Doubletree overnight before our cruise to the Bahamas. It was such a wonderful way to start our family vacation! It is such an upscale hotel. The service was great. The restaurant we ate at had such a fantastic spread that hardly anyone could finish thier food! There was a lot of space for socializing with friends, even for the kids. It also has a beautiful mall within the hotel! I will definitely stay there if I visit Miami again!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dobrzewino, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

I have been in Double Tree Hotel many times.Every time I was treated with respect and in a profesional manner by your staff. They have great personality and sense of humor and are always welcoming.I am sure I will be coming back to yoru hotel everytime I will be in Miami and definitely will recomend it to my friends.My company always books for me quality hotels and takes care of my stay at all times ,so far Double Tree was the best Hotel I have ever stayed in.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed September 2, 2013

the folks treat you great. hotel front desk, and all parties that assist are wonderful. Anything you need they try to help Lobby is great, plenty of room to socialize with your guests, Food excellent. Pool is good just near the parking lot.....

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 1, 2013

Nice hotel but the hotel is freezing. Breakfast and room service were fast and good. The pillows on the bed are shocking and my allergies were very bad staying in the room (dust). The billing was an issue, there was extra charges and missing charges that are still not resolved.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 26, 2013

We chose this hotel because if its proximity to the Miami Airport and the fact that it offered free shuttle service to and from the airport. Its price was nominal, and since we had a late arrival and next morning early departure from MIA, we wanted a decent place to sleep but didn't need dinner and breakfast services (e.g.: Hampton Inn). This hotel has EXCELLENT facilities, far exceeding our expectation. Further, had we had the time to stay longer, we would have taken advantage of their on-line offer to provide what ammounts to customized mini-bar and snack services. Unfortunately, no time this trip to do so. We would recommend this hotel without question.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 24, 2013

This is an airport hotel, about 80-100$ a night.

So, if you're stranded in Miami, it is a good choice. The restaurant is very good, just on the side through an internal corridor there is a sort of run down commercial mall, but good enough to buy a shirt, socks, toiletries if you do not have your bag with you.

Rooms are very good and comfortable, there's an iron and board in it.

In short, if you're stranded without your bags, that's the place to go.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Miami
#9 Best Value Hotel in Miami
#37 Family Hotel in Miami
#37 Business Hotel in Miami
#40 Romantic Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
The newly renovated guest rooms will let you know "It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center's convenient location to the Miami International Airport (MIA) is adjoined to the Miami International Merchandise Mart and the Miami Airport Convention Center (MACC). Shop, meet or just enjoy all of Miami from this destination spot. Situated by the Waterford Blue Lagoon Business District and offering easy highway access to the Downtown attractions, Coconut Grove shopping and South Beach nightlife. This hotel in Miami, FL offers a beauty salon, a plaza of shops and gift stores, and 24-hour complimentary airport transportation to and from MIA Airport. The spacious over-sized guest rooms, 17 suites for entertaining and the complimentary guest room WiFi are just starters. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. The temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Grab and Go food favorites at Au Bu Pain along with 24 hour food service are surpassed only by the three restaurants/lounges featuring an array of culinary creations. Be sure to include a evening of dining on fine steaks and fresh Florida seafood at Rioja Grille. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. Ft. Of modern meeting and tradeshow space. Imagine almost 60 individual meeting rooms including boardrooms, multiple ballrooms from 7,000 to 28,000 sq. Ft., Ground level exposition space of over 70,000 sq. Ft. Bring together groups from 10 to 6000 at the MACC. ... more   less 
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Also Known As:
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree By Hilton And Miami Airport Convention Center
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami

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