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DoubleTree by Hilton & Miami Airport Convention Center
3.5 of 5 Hotel   |   711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)   |  
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Ranked #42 of 110 Hotels in Miami
Lehigh Acres, United States
1 review
“Great stay”
4 of 5 stars Reviewed July 15, 2013

Our family stayed for two nights. Other than the fact that we did not know there was a parking charge, it was a very nice hotel. The room was spacious and comfortable. They offer a nice breakfast bar and the pool was clean and the staff was nice.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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916 reviews from our community

Traveler rating
    250
    353
    188
    77
    48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Kingston, Jamaica
1 review
5 of 5 stars Reviewed July 14, 2013

My daughter and I had a wonderful time. The room was nice, the free shuttle to and from the airport was good, the wholesale mart was good. We had a lovely time. The cookies were delicious. The staff were polite and helpful.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orillia, Canada
Top Contributor
89 reviews 89 reviews
38 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 14, 2013

We were exhibiting at a 4-day comics-cartoon convention so the location was PERFECT. When we arrived from the airport Wednesday evening around 9 p.m., I asked if an upgrade, as a Hilton Honors member, was possible. We were given a room on the 11th floor, thank you, Jose!

While checking in, the bellman also got our 2 FedEx boxes and brought them up to the room with our luggage. He was very accommodating and friendly. We also had a bellman take our artwork, banners, etc. to the convention hall the next morning - again, very accommodating. :)

The room was spacious, clean, etc. - no complaints!!! Young people on the floor on Friday and Saturday nights were VERY loud and security did come up to settle them down so I can't say they didn't try - they were soon loud again so unless a hotel is going to evict LOUD guests or call the police, peace and quiet can be short-lived depending on the other guests.

We ate at the hotel instead of getting a cab and eating elsewhere. The breakfast buffet was a very good value, $15.00 per person, with a good selection of fresh fruit, made-to-order omlettes, etc. Dinners were quite good with a varied selection - pastas, seafood, steaks, delicious chicken torilla soup, wedge salad with blue cheese (Caesar was nothing special, though). John was our waiter 3 evenings - thank you, John, for the wonderful, personable service. I think the restaurant was short of staff on Saturday evening, but we (8 adults) were seated and able to order drinks right away so waiting for entrees was not a major problem. After all, it was the Fourth of July weekend.

The outdoor pool area was beautifully landscaped, good water temperature. Negative was not providing towels so we brought them from our room and then had to go back up to the room and hang them to dry. Inconvenient, but doable!

Check out went smoothly mid-morning on Monday and we took the FREE hotel shuttle to the airport - a real plus for staying her again.

EVERYONE was very friendly, helpful, etc.

Room Tip: 1126 was quite pleasant; it didn't matter to us if the room looked out over the freeway as we we...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2013

I recently stayed at the Miami Doubletree MIA, and I was very warmly greeted by the staff, especially Fausto Perez. He really went above and beyond in his kindness and willingness to help with directions, general questions about the area, and discussing the amenities of the hotel. Great asset to a great property.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Shores, Alabama
Top Contributor
113 reviews 113 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed July 13, 2013

Stayed one nite May 21st due to missed conncection on AA, Arrived at about 11pm, very tired, long day. The staff was great, check in amazingly quick, right to our room. The room although clean, was very old and outdated. The carpet was dirty, room smelled old/bad, the shower would not drain, standing in above ankle deep water before thru. I usually love to stay at Doubletree, this property is in very bad shape, needs a major remodel. Had room service delivered after check in that night, somewhat $$$, good service, food pretty good. Glad i wasn't paying to stay here. Very dissappointed with quality of this hotel, although the staff did a good job.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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tony f, General Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review, July 15, 2013
Let me start out by apologizing for any inconvenience that you experienced during your stay at the Doubletree Miami Airport Convention Center. We're glad we had the opportunity to serve a loyal DoubleTree guest. However, I'm disappointed that we did not meet your expectations or ours. Thank you for sharing your experience with us and allowing us the opportunity follow up with our housekeeping and maintenance teams. We hope that we'll have another opportunity to make it up to you if you're ever back in Miami.

Sincerely,

Tony Ferrara
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2013

The hotel is overrated and not worth the price to stay there. The bed was comfortable and the room was clean. Food was ok but overpriced. Service at the Grille was horrible and food was overcooked. Balcony door didn't open. Toilet was messed up but I fixed it. Not worth $119 a night.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, United States
1 review
5 of 5 stars Reviewed July 12, 2013

Always a great place to stay when going on a vacation. We go to Colombia regularily and live in Key West. We come up the day before and stay the night so we are fresh for our Flights the next day. Close to the airport, great shuttle service, wonderful staff and rooms that are comfortable. We always get a good rest when we stay here. The conferences and the stores in the merchandise mart always give one something to do if you don't want to leave the hotel. It is also fairly convinient to get to and from with its location on 836, as it is just minutes away from the airport, downtown, South Beach and the malls. We love it and stay over and over.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Miami
#9 Spa Hotel in Miami
#35 Family Hotel in Miami
#40 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Official Description (provided by the hotel):
The newly renovated guest rooms will let you know "It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center's convenient location to the Miami International Airport (MIA) is adjoined to the Miami International Merchandise Mart and the Miami Airport Convention Center (MACC). Shop, meet or just enjoy all of Miami from this destination spot. Situated by the Waterford Blue Lagoon Business District and offering easy highway access to the Downtown attractions, Coconut Grove shopping and South Beach nightlife. This hotel in Miami, FL offers a beauty salon, a plaza of shops and gift stores, and 24-hour complimentary airport transportation to and from MIA Airport. The spacious over-sized guest rooms, 17 suites for entertaining and the complimentary guest room WiFi are just starters. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. The temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Grab and Go food favorites at Au Bu Pain along with 24 hour food service are surpassed only by the three restaurants/lounges featuring an array of culinary creations. Be sure to include a evening of dining on fine steaks and fresh Florida seafood at Rioja Grille. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. Ft. Of modern meeting and tradeshow space. Imagine almost 60 individual meeting rooms including boardrooms, multiple ballrooms from 7,000 to 28,000 sq. Ft., Ground level exposition space of over 70,000 sq. Ft. Bring together groups from 10 to 6000 at the MACC. ... more   less 
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami

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