We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Had a wonderful time” 5 of 5 stars
Review of DoubleTree by Hilton & Miami Airport Convention Center

Save Saved
You added DoubleTree by Hilton & Miami Airport Convention Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
DoubleTree by Hilton & Miami Airport Convention Center
3.5 of 5 Hotel   |   711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book now and save 20%!
Ranked #50 of 130 hotels in Miami
Kingston, Jamaica
1 review
“Had a wonderful time”
5 of 5 stars Reviewed July 14, 2013

My daughter and I had a wonderful time. The room was nice, the free shuttle to and from the airport was good, the wholesale mart was good. We had a lovely time. The cookies were delicious. The staff were polite and helpful.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

695 people have reviewed this hotel

Traveler rating
    188
    263
    143
    64
    37
See reviews for
147
163
65
238
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Orillia, Canada
Top Contributor
82 reviews 82 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 14, 2013

We were exhibiting at a 4-day comics-cartoon convention so the location was PERFECT. When we arrived from the airport Wednesday evening around 9 p.m., I asked if an upgrade, as a Hilton Honors member, was possible. We were given a room on the 11th floor, thank you, Jose!

While checking in, the bellman also got our 2 FedEx boxes and brought them up to the room with our luggage. He was very accommodating and friendly. We also had a bellman take our artwork, banners, etc. to the convention hall the next morning - again, very accommodating. :)

The room was spacious, clean, etc. - no complaints!!! Young people on the floor on Friday and Saturday nights were VERY loud and security did come up to settle them down so I can't say they didn't try - they were soon loud again so unless a hotel is going to evict LOUD guests or call the police, peace and quiet can be short-lived depending on the other guests.

We ate at the hotel instead of getting a cab and eating elsewhere. The breakfast buffet was a very good value, $15.00 per person, with a good selection of fresh fruit, made-to-order omlettes, etc. Dinners were quite good with a varied selection - pastas, seafood, steaks, delicious chicken torilla soup, wedge salad with blue cheese (Caesar was nothing special, though). John was our waiter 3 evenings - thank you, John, for the wonderful, personable service. I think the restaurant was short of staff on Saturday evening, but we (8 adults) were seated and able to order drinks right away so waiting for entrees was not a major problem. After all, it was the Fourth of July weekend.

The outdoor pool area was beautifully landscaped, good water temperature. Negative was not providing towels so we brought them from our room and then had to go back up to the room and hang them to dry. Inconvenient, but doable!

Check out went smoothly mid-morning on Monday and we took the FREE hotel shuttle to the airport - a real plus for staying her again.

EVERYONE was very friendly, helpful, etc.

Room Tip: 1126 was quite pleasant; it didn't matter to us if the room looked out over the freeway as we we...
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

I recently stayed at the Miami Doubletree MIA, and I was very warmly greeted by the staff, especially Fausto Perez. He really went above and beyond in his kindness and willingness to help with directions, general questions about the area, and discussing the amenities of the hotel. Great asset to a great property.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Shores, Alabama
Top Contributor
86 reviews 86 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 13, 2013

Stayed one nite May 21st due to missed conncection on AA, Arrived at about 11pm, very tired, long day. The staff was great, check in amazingly quick, right to our room. The room although clean, was very old and outdated. The carpet was dirty, room smelled old/bad, the shower would not drain, standing in above ankle deep water before thru. I usually love to stay at Doubletree, this property is in very bad shape, needs a major remodel. Had room service delivered after check in that night, somewhat $$$, good service, food pretty good. Glad i wasn't paying to stay here. Very dissappointed with quality of this hotel, although the staff did a good job.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tony f, General Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review, July 15, 2013
Let me start out by apologizing for any inconvenience that you experienced during your stay at the Doubletree Miami Airport Convention Center. We're glad we had the opportunity to serve a loyal DoubleTree guest. However, I'm disappointed that we did not meet your expectations or ours. Thank you for sharing your experience with us and allowing us the opportunity follow up with our housekeeping and maintenance teams. We hope that we'll have another opportunity to make it up to you if you're ever back in Miami.

Sincerely,

Tony Ferrara
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, United States
1 review
4 of 5 stars Reviewed July 12, 2013

The hotel is overrated and not worth the price to stay there. The bed was comfortable and the room was clean. Food was ok but overpriced. Service at the Grille was horrible and food was overcooked. Balcony door didn't open. Toilet was messed up but I fixed it. Not worth $119 a night.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Key West, United States
1 review
5 of 5 stars Reviewed July 12, 2013

Always a great place to stay when going on a vacation. We go to Colombia regularily and live in Key West. We come up the day before and stay the night so we are fresh for our Flights the next day. Close to the airport, great shuttle service, wonderful staff and rooms that are comfortable. We always get a good rest when we stay here. The conferences and the stores in the merchandise mart always give one something to do if you don't want to leave the hotel. It is also fairly convinient to get to and from with its location on 836, as it is just minutes away from the airport, downtown, South Beach and the malls. We love it and stay over and over.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murfreesboro, Tennessee
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 8, 2013

We too, were guests due to AA flight issues. We were tired, put out, ready to be home, and the employees were more than nice even with a large amount of late night guest arrivals. Our room was clean and the pillows comfy. I loved the smell of the soaps. The breakfast and dinner WAS a little pricey, but the airline should have adequately compensated us for dining, not the hotel. By the time we got to the hotel at midnight, the restaurant was closed, but we saw from the menu, the $48 would not have covered it with a family of 4 (again, not the hotel's problem, but rather the airline). We would recommend a stay here if you are traveling through Miami.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to DoubleTree by Hilton & Miami Airport Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Miami
#41 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Official Description (provided by the hotel):
Newly renovated Lobby, lobby bar, signature restaurant, club loungeMiami's newest convention center over 172,000 sq ft of meeting space ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, TripOnline SA, Expedia, Travelocity, Tingo, HotelTravel.com, BookingOdigeoWL, Agoda, Priceline, Hotels.com, Otel and Venere so you can book your DoubleTree by Hilton & Miami Airport Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree By Hilton And Miami Airport Convention Center
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton & Miami Airport Convention Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.