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“Would not Return” 3 of 5 stars
Review of DoubleTree by Hilton & Miami Airport Convention Center

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DoubleTree by Hilton & Miami Airport Convention Center
3.5 of 5 Hotel   |   711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)   |  
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Ranked #52 of 131 hotels in Miami
Rotonda West, United States
1 review
“Would not Return”
3 of 5 stars Reviewed April 22, 2013

We were in town for a day and decided to give the Double Tree a try. The hotel looked great when we checked in we were even offered a complimentary upgrade to the Executive floor. Not happy when I found a baby Palmetto roach crawling on the bed while laying down watching T.V. Front desk offered to spray in the middle of the night. Who sleeps with the Toxic smell of bug spray! They did not offer to move us to a new room and simply said "Its because people leave food in the room and thats why the bugs come" I will consider an alternate location if in Miami again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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581 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Miami, United States
1 review
3 of 5 stars Reviewed April 21, 2013

The DoubleTree in Miami - while having wonderful opportunity is a bit in need of updating. While the room was as expected - a group dinner took nearly three hours to eat - none of us receiving our meal simultaneously.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Michigan
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 18, 2013

My husband and I stayed here for two nights, one on either end of our cruise out of Miami. I always love the cookies from DoubleTree, sooo yummy. Their workout facility was amazing, truly one of the most state-of-the-art and large facilities I have ever seen. The pool and hot tub were outside and were fairly sizeable. We did use both. We did not eat at the fancy restaurant there, but we did eat at the breakfast buffet as well as the bar/lunch place. Both had very tasty food and good service. I really liked the garden, lagoon-type landscape when you walk outside the automatic doors toward the pool area. The in-hotel convenience shop was alright, and our rooms were very clean and nicely decorated. There is a large mini-mall attached to the hotel, but it's not filled with the type of stores you might expect. Most places are small and filled with clothes or jewelry of some type. It's a bit of a maze, and you can easily get lost. There wasn't anything we were interested in purchasing. We also appreciated the shuttle to the port of Miami for our cruise. It was $10 I believe, but that was cheaper than taking a cab. They also have a free shuttle to and from the Miami International Airport.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jacksonville, North Carolina
1 review
5 of 5 stars Reviewed April 16, 2013

Only stayed one night before and one night after our trip to Brazil but would of loved to stay longer! We always look to stay at a Hilton property, preferring Double Tree Hotel, and we are always satisfied. Double Tree does it again! Thanks!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Belize
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 13, 2013 via mobile

I stayed here for three days and my stay was warm and pleasant. The staff at the TApas bar was friendly and they front desk staff was very nice when. I checked in. The cookie was a welcomed surprise, given the long frustrating day up until checkin.

A great value for the money, close to hotel, mall shuttle and close to good restaurants

Stayed April 2013, traveled on business
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Harlem, New York
Top Contributor
61 reviews 61 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed April 13, 2013

After spending 99% of my spring break on Miam's South Beach, I traded in the beach for an inland opportunity to take advantage of the Hilton's Double Point's promotion.

Made reservation online and got a okay rate. Lobby is very large, well maintained with an entrance leading to a wholesale heaven for those interested in perfume or jewlery making in the nearby mall.

My room on one of the upper floors faced the pool and we were able to check in early. Although the reservation's clerk could not put in my Amtrak number to get Hilton points (should be able to put in the system just like an airline, but oh well) he did attempt and had a good attitude.

King sized bed was nice & so was the bedding. Bathroom was clean, but the toilet was a little close to the tub. The lounge chair ottoman had seen better days and they need to either clean it or dump it, but overall the room was nice. Self parking is $7.00 and valet will cost you a little more. Did not try the on site meal options as we went into little Haiti & little Havana to have our meals. Good way to wind down on the way home from a great vacation (and take advantage of the points promotion).

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Telford, United Kingdom
Top Contributor
64 reviews 64 reviews
22 hotel reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 11, 2013

We stayed at this hotel for only one night, courtesy of American Airlines because our flight was delayed. We were given a lovely welcome and a warm chocolate cookie (a nice touch). Our rooms were spacious, modern and well equipped. The complimentary bathroom products were by Crabtree & Evelyn - another nice touch. We had dinner that night at the bar/restaurant on the ground floor. The waiting staff were very friendly and offered sight seeing advise for the following morning that we were to be in Miami. The food was very good - a range of steaks, burgers and tapas but all with a great range of toppings to choose from (chorizo, mushrooms, various cheeses, sauces, salads, etc). Prices for the food were very reasonable for an airport hotel, particularly taking into account the high quality of the ingredients and presentation. We had breakfast there the next day and there was a great choice. The cake selection was particularly good - delicious muffins and pastries. The concierge was also very helpful, storing our bags after checkout and advising us on transport and tour options. The hotel offers a complimentary shuttle service to and from the airport, which runs at least ever 15 minutes - only a 10 minute journey to the airport. All in all, a great if somewhat brief stay.

Room Tip: Given that this is an airport hotel, our room on the 4th floor was absolutely silent.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Also Known As:
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami
Address: 711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotel in Miami
#53 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Official Description (provided by the hotel):
Newly renovated Lobby, lobby bar, signature restaurant, club loungeMiami's newest convention center over 172,000 sq ft of meeting space ... more   less 
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