Hotel had a great rate for the area. Very nice amenities. Very professional staff. Has Valet and late night food and room service. Overall I was very pleased with the hotel and staff. HOWEVER, I found 3 bed bugs in my room while I was laying in bed. 2 in the bed and 1 on the wall. I immediately called the front desk and they promptly sent someone up to confirm and also assist me in changing rooms. Service in handling this complaint was excellent, but again, my room had bed bugs. I did change rooms and stayed another night with no problems. Not sure if I will stay there again....I think I would have to speak to the manager about how they handled their pest problem. What treatment did the hotel get, the room, etc. Other than that, the hotel was really nice. I wish I didnt have this problem, or I definitely would know that I would stay there again.

My husband and I booked the Sheraton Miami Mart through Hotwire. We were looking for a reasonably priced place to stay prior to departing for our cruise. We flew into Miami the evening of January 1st, with our cruise departing the Port of Miami the following day. After collecting our luggage, I called the hotel from the courtesy phone at the airport and was told that the shuttle makes regular stops at the airport and to just head outside to the shuttle stop to wait for its next arrival. Luckily, the shuttle had just picked up another family and was on its way back to the hotel when we went out to the stop, so we only had to wait a few minutes.

The hotel is not right next to the airport, which I liked, but was only a few (less than 10) minutes drive away. We arrived at the Sheraton around after 11pm (our flight had been delayed) and were checked in quickly and courteously. Our room was quite large, with several wall to ceiling windows and a view of the pool. Although we were near the ice machine, that room was closed off by glass doors, so we didn't hear a thing. Everything was clean and in good repair. The only complaint we have about this stay is that the bell desk misplaced one of our pieces of luggage (they accidentally placed it on a shuttle bound for a different cruise ship), but were able to recover it after about an hour or so. They didn't offer us any refreshments or any compensation while we sat in the lobby waiting for our suitcase, but we did receive a few extra Starpoints after an e-mail regarding the experience was placed to customer service. The management there has assured me that they are taking steps to ensure that this does not occur again in the future, which I hope they are actually doing.

All in all, this hotel fit our needs for a reasonably priced, clean and comfortable place to stay for one evening prior to departing for our cruise. I would probably stay there again for the same purpose, but not for an extended vacation since they aren't really near anything and don't have a beach.

For $80 (on Priceline.com) this was a very nice hotel. They gave us an extra-big room. It is conveniently located for Coral Gables (5 minutes) and South Beach (15 minutes), and, of course, the airport. They have an airport shuttle.

Internet is $10 in-room, but we are downstairs at Starbucks using the free wireless (no purchase required). Self park is $7/day, valet is $12. They seemed to be strict about 3PM check-in.

Nice Lobby, only stayed from 8 pm until 10 AM next day. Didn't use pool. Starbucks right outside was nice!!!

Rooms were clean, rennovations had been done and weren't rantastic (repainted doors, ect.) but it wasn't retro miami style. The room was clean and I felt relatively comfortable. We had two beds and it would have been nice if they were queen...really cramped but comfortable.

Next morning two guys in the room across the way were fighting and police were called; no arrests were made, but hotel gave us 2k star points for the rude awakening. Security waited to escort them out.

Parking is weird...I think it is valet only but 12$ per day overnight so it wasn't bad. Staff, valet, and bell service were very helpful.