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“Hotel with a very friendly staff!” 3 of 5 stars
Review of Hilton Miami Airport

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Hilton Miami Airport
4.0 of 5 Hotel   |   5101 Blue Lagoon Drive, Miami, FL 33126   |  
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Ranked #42 of 129 Hotels in Miami
Oslo, Norway
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Hotel with a very friendly staff!”
3 of 5 stars Reviewed July 14, 2014 via mobile

Quick stay for early flight out. Very friendly staff from start to finish. Rooms are updated but parts of the hotel seem dated. There is only one restaurant in the hotel and it was just ok. Will stay again if need be.

Stayed June 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,351 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crosby
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed July 14, 2014

Great location to the airport. Hotel is a little dated but kept up very nice. The pool and outside bar is great. Love the walking trail. Restaurant is ok but a bit pricey. Has a nice bar inside to sit and relax.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 13, 2014

This feels like a resort at the airport. Which is great if you have time to enjoy it, unfortunately were were ate so missed out. Our room was spacious, overlooking the lagoon and the Miami skyline - beautiful to wake up to.

No negative comments, free airport transfer and nice breakfast buffet - that's pretty much all we got to experience in 8 hours :)

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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Dallas, Texas
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 13, 2014

Over all great hotel but,extra for the wifi, room service goes to a very limited menu promptly at 11:00 no options for kids ? Forget the airport shuttle ! We waited and waited -spend the $15.00 and take a local Blue Cab to the hotel . I would have given this place 4 stars if the service was better . Get the breakfast package that is worth it! The accommodations were nice and location was very nice.

Room Tip: Take breakfast package book with hilton
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Service
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Newtown, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Perfect location for the airport, clean and welcoming hotel with a friendly and knowledgeable staff. Restaurant was convenient with a reasonable menu and attentive waitress. Would definitely stay again for early morning flights out of Miami airport.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
80 reviews 80 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 11, 2014

The bedroom, bathroom and bar area had the ambiance and look of a public restroom. I did not like it. The parking is $15.00 a day. Internet access was the same. Really? It's 2014 and every Starbucks offers free wifi and yet Hilton feels the need to charge for internet access and parking. Not impressed!

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 8, 2014

We stayed there two nights three days for a family reunion. The service at the tiki bar by the pool was horrible spent 115 dollars in less than 20 minutes and the bartender treated us poorly. The food was not great. Our reservations were mixed up with other people having the same last name we were over charged. Had a hard time getting a refund. When it was time for the dinner the staff was very unfriendly and they ran out of food.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Exec Admin Asst. at Hilton Miami Airport, responded to this review, July 10, 2014
Dear "emjroc0517,"
Thank you for taking the time to share your review. We truly value your feedback.
We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing.
Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Miami Airport

Address: 5101 Blue Lagoon Drive, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Miami
#14 Luxury Hotel in Miami
#32 Business Hotel in Miami
#35 Family Hotel in Miami
#37 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Miami Airport 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hilton Miami Airport Hotel Miami
Miami Hilton

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