Having inadvertently left a black jacket in my closet, I had to call the hotel and speak with security. Top notch service from Doug Melendez who called me straight back to confirm they had it. Furthermore in not being able to personally retrieve it Doug had it FedEx'd to me. Even sending me an image of the airway bill for tracking purposes. Awesome, thank you.
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- Also Known As:
- Hilton Miami Airport Hotel Miami
- Miami Hilton