Stayed here after a cruise - prior to return flight to UK. Check in experience was horrendous, we were told it was on the 5th. floor, the key card said 9th. floor and the room number was incorrect. Having tried the floor we were verbally given, dragging all our luggage with us, that also was incorrect. Returned to Reception to be told it was on the 5th. floor, but an entirely different room number. The room was adequate but dinner was totally inadequate and expensive for what it was, breakfast however was fine with plenty of choice.The hotel is in need of extensive updating and in this day and age surely water should be included in the room rate not charged to the room. We would not stay at this Hilton again and nor can we recommend it.
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- Also Known As:
- Hilton Miami Airport Hotel Miami
- Miami Hilton