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“Nice room - room service could be better” 3 of 5 stars
Review of Hilton Miami Airport

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Hilton Miami Airport
4.0 of 5 Hotel   |   5101 Blue Lagoon Drive, Miami, FL 33126   |  
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Miami from $119
Ranked #38 of 112 Hotels in Miami
Lucerne, Switzerland
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Nice room - room service could be better”
3 of 5 stars Reviewed April 9, 2013

We stayed here one night after arriving at the airport late. Check-in took a while as there were a lot of people.
The room was big and spacious, clean, even with view.
As we were tired we ordered room service - it took over 30mins for our food to arrive and the pizza and burger were cold and not great. Would have expected more from a Hilton.
Also, at this price of room I would have expected the Internet to be free of charge.
The cooked breakfast was good but again took its time. Also rather pricey.

All in all not a bad hotel for a night - but for that price I would have expected a bit more.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,673 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lancashire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2013

originally we were booked into the Sheraton Miami Airport Hotel but Celebrity cruises made a reservation for my husband and I in the Hilton and the kids in the Sheraton!!!! My kids are 15 and 13 so staying in a different hotel was not happening. The Hilton arranged for 2 adjoining rooms so off we went. The rooms were huge, clean with a panoramic view over some of the city and airport. We all slept very well as the beds were extremely comfortable and after a 9 hour flight we were exhausted. We paid for the continental breakfast the next morning and the staff were extremely attentive.This hotel has some nice grounds to walk around and considering we were only minutes away from the airport found it to be very pleasant and quiet. We would stay here again but probably get a better deal including the breakfast next time.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed at the Hilton in March 2013 great shuttle service to the hotel from the airport! I must say the most comfortable bed I have ever slept in! After traveling for 22 hours I could not have asked for a better nights sleep! Highly recommend this hotel if you need to stay close to the airport

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sao Paulo, SP
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 8, 2013

I just had a great time staying in this hotel last week. They have a wonderful service. It is quite comfortable and also practical because it is close to the airport and two nice malls. I recommend this hotel.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winston Salem, North Carolina
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 8, 2013

The room was nice but not over the top. Dinner was good but nothing extrodinary.

My husband and I both drank the bottled water in the room before we realized there was $3.50 a bottle charge. So we were more careful after that. Be sure to not lift anything in the tiny fridge unless you want to buy it. They charge you for it, if it is picked up for more than a few seconds.

We didn't get much sleep thanks to the loud people next door.

They need to fix the noise from the escalator right at the dining area! It is not a pleasant sound to hear throughout your meals!

The best thing was the breakfast. Great food and plenty of choices!

Great location to get to and from the airport.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Florida
Top Contributor
83 reviews 83 reviews
43 hotel reviews
Reviews in 67 cities Reviews in 67 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed April 8, 2013

This property is about 7 to 10 minutes from the airport. Not much, to nothing to do around the property.
Check in was quick and smooth, the room was ready.
The room was in excellent condition with plenty of amenities, towels, very good water pressure etc.

The bed was quite lovely and there were sufficient pillows in good condition.
The hotel has a on-site (slightly) heated pool, in which you can "laps" if you swim around and get there early before the crowds settle in. The hot tub is next to the pool, good temperature except that it had too much foam/chemicals in it.
I did not try the gym, there is an on-site outside track available.

There was good internet coverage around and it was at a good, non-interrupted speed.
I only had breakfast, although it was ok to good, it was very overpriced for what you get at the breakfast buffet. (Hilton. mgt, please evaluate your pricing here)
A lot of customers seemed to be using comp coupons?

That's it.
Enjoy.

Room Tip: Ask for a room overlooking Miami, GREAT sunrise view!!!
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 6, 2013

Stayed here with my young family after arriving on an early evening flight from the UK. Despite having two young children and a mountain of luggage we found the free hotel shuttle bus, which leaves from the second level of the airport, to work just fine. We had to wait 10 minutes or so but we easily flagged the bus down as he slowly cruised along the second level at Miami airport and the driver was helpful in loading our bags. Our room overlooked the lake or lagoon which was pleasant and the room itself was nicely designed and we got a great nights sleep. Breakfast was great, friendly staff. In the morning we strolled around the hotel grounds, checked out the pool and it all seemed really clean. In fact you felt you were miles away from the airport.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Miami Airport

Address: 5101 Blue Lagoon Drive, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Miami
#14 Luxury Hotel in Miami
#29 Business Hotel in Miami
#29 Romantic Hotel in Miami
#30 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Miami Airport 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hilton Miami Airport Hotel Miami
Miami Hilton

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