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“Need a day room ?” 3 of 5 stars
Review of Hilton Miami Airport

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Hilton Miami Airport
4.0 of 5 Hotel   |   5101 Blue Lagoon Drive, Miami, FL 33126   |  
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Rates from $129 Now!
Ranked #36 of 131 hotels in Miami
Wales
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
“Need a day room ?”
3 of 5 stars Reviewed April 1, 2013

In December we booked a day room at the Sofotel Hotel Miami airport . Our room was big and comfortable, and the food we ordered in the lobby was fantastic, transport to the airport was frtequent and free. All in all a good stay.

Last month we tried to book the Sofotel for another day room before flying back to the UK. The hotel was full so we ended up booking the Hilton Miami airport. The room was fine, however the costs was twice the price for the Sofotel. We ordered a meal to be delivered to the outside restaurant tables, as between 2pm and 6pm the restaurant was closed. Not impressed at paying restaurant prices for a chicken sandwich in a plastic container and plastic cutlery.

For anyone needing a day room near the airport then I would suggest the Sofotel hotel, not the Hilton hotel.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 1, 2013

After a 3 1/2 hr degradation with 1000s of others upon entering the US at the Customs and Immigration at Miami Airport we took our bags and scooted off to the Hilton Miami Airport hotel via their shuttle. The shuttle was complimentary with the nicest, most polite gentleman driving. He took us directly to the hotel which was a balm in a stormy sea.

We were treated to an upgrade (thanks to our HH membership) and surrounded in comfort and luxury in a newly updated suite. I love this hotel!!!

The restaurant had closed but the bar was still open and we ordered a flatbread pizza and bruschetta. The bartender was also delightful and friendly.

I have stayed at many hotels near this airport but this is now my home base since all flights to the Caribbean seem to involve an overnight layover here. While I dread facing the Miami Airport (everyone there seems to be rude) I am thrilled to be treated like a human with a soul instead of cattle to the slaughter. We had a non-eventful shuttle back to the airport w this kind driver the next day.

Room Tip: Ask for something quiet away from elevators and vending machines.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rushden, United Kingdom
Senior Contributor
26 reviews 26 reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 31, 2013

After a long flight from London and the nightmare of 3 hours of the long long queues at immigration and customs on March 3rd and I was in a wheelchair. The hotel could not have done enough to make our stay great, even upgraded us to a suite which was a blessing. Staff was friendly and happy to help all of them. The lady at the pool cafe was wonderful, nothing was too much for her wish I could name her. Free wifi in the lobby was fine. Free airport shuttle a bonus, driver helped with bags, very cheerful. Yes the hotel is under going work but did not cause any problems. Restaurant fine if you wanted to help yourself or have service both ways was OK. The speedy waiter was quite a show nick named him the road runner.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Henderson, Nevada
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 31, 2013 via mobile

Arrived last night for a one-night pre-cruise stay. We arrived at the hotel shuttle pick-up curb around 7:45, we waited almost 40 minutes for a shuttle to arrive. I called the hotel after 20 min. of waiting & was assured that one would be along "shortly." Had we known it would be another 20 min, we would've taken a cab. Now that I have described this NEGATIVE impression of this hotel, let me get to the good stuff!

Once we finally got to the Hilton Honors check-in desk, my husband mentioned the shuttle debacle. The desk clerk apologized for our experience & offered us two complimentary appetizers in the bar & complimentary breakfasts the next morning. When we got to our room, 932, we discovered that we were in a small suite. What a nice surprise! The room was spacious with contemporary furnishings. The bathroom, while a little small, had good lighting & nice toiletries. They get a couple of points off for having only 2 bath towels...I had to use a hand towel to wrap my wet hair in this morning.

The front desk staff were pleasant & efficient, granting our request for late checkout this morning. The bar staff were also very nice as was our waitress this morning in The Cove Cafe.

While we were occasionally awakened by the occasional rumble of airplanes taking off @ odd hours of the night (hey, it's an airport hotel!), we would definitely stay here again if the situation called for it.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Redondo Beach
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 30, 2013

I stayed here for 3 nights in March 2013. The hotel is close to the airport but not too close and was priced reasonably during a busy time in Miami. The rooms looked good (recent renovation) however the grounds around the hotel were dirty and had lots of garbage, cigarette butts etc. There did not seem to be anybody minding the details. The gift shop inside the hotel (even though probably run separately) did not get any newspaper deliveries on one of the days I was there so there was no way to get a daily paper without walking about 3/4 of a mile to a mall nearby. The main hotel bar was closed during the 2 of the evenings I was there and I felt an overall coldness and laissez faire attitude to clients.

When I saw that the the Hilton flag was hanging upside down from the flagpole outside the property my theory about lack of attention to details was confirmed.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed March 29, 2013 via mobile

Needed a hotel for one night before our cruise. Chose this for location. Loved that there was a free shuttle from airport to hotel. I'm a Hilton Gold member and got upgraded to a beautiful suite when we arrived! Our room was breathtaking! Too bad loud music was playing out at the pool, only downside. Loved the breakfast in the morning. Walked to the grocery, nice walk. No complaints. Very nice hotel!!!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverview, Florida
Top Contributor
104 reviews 104 reviews
23 hotel reviews
Reviews in 52 cities Reviews in 52 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 29, 2013

The renovation at this location is finally complete and the hotel has improved. Great fitness center. Nice grounds to walk around. Staff is friendly and helpful. The breakfast is good but not worth the $22 asked for it. Saw a family of six look at the menu and turn around and say no breakfast here let's walk to Burger King. The pool area is very nice. Ample paid parking. Fishing in the lagoon so bring a poll.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Miami Airport

Also Known As:
Hilton Miami Airport Hotel Miami
Hilton Miami Airport Hotel
Hilton Hotel Miami
Hilton Miami
Miami Hilton
Address: 5101 Blue Lagoon Drive, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Miami
#15 Luxury Hotel in Miami
#19 Business Hotel in Miami
#25 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Miami Airport 4*
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