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“Three cheers for Paula!” 4 of 5 stars
Review of Hilton Miami Airport

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Hilton Miami Airport
4.0 of 5 Hotel   |   5101 Blue Lagoon Drive, Miami, FL 33126   |  
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Ranked #41 of 115 Hotels in Miami
London, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Three cheers for Paula!”
4 of 5 stars Reviewed February 15, 2013

Our caring waitress Paula has been serving breakfast at this hotel almost every day since it opened some 30 years ago. Inevitably we are jetlagged and out of our comfort and time zone when staying at this hotel, but Paula makes waking up to breakfast a welcoming experience. Once the new lobby bar has been completed and the construction noises eliminated, this hotel will have been given a new lease of life. The bedrooms are much improved, along with a super newly equipped gym. And even the ageing shuttle buses have been renewed.......not before time!
Views of the lagoon, soften the views of this well located airport hotel.

Room Tip: Choose a room with a balcony facing the runways on a lower floor if you are an avid plane-spotter! T...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Executive Admin. at Hilton Miami Airport, responded to this review, February 25, 2013
Dear “Stephen R”:
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor! We are pleased to hear you were satisfied with your accommodations and your overall experience. We are glad to hear your positive experience at our restaurant, Coral Café, with Paula! We assure you that our professional and friendly staff is committed to ensuring that all of our guests stays are both enjoyable and comfortable. We will be sure to share your comments with our team; it is only through valuable customer feedback that we can improve our services. We look forward to the opportunity of welcoming you back in the near future!
Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,835 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed February 14, 2013

It was a delightful place to wait for our Cruise to embark. Was very comfortable and hospitable.
I truly recommend it for a waiting place for your cruise. Pool side area was most pleaseant. The food was so so but who cares when you are about to embark on a cruise where you know the food will be great.

Room Tip: Stock up on things like drinks, wine or snacks by walking to the plaza by the the Chevron station. T...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Executive Admin. at Hilton Miami Airport, responded to this review, February 25, 2013
Dear “linmarie”:
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor! We are pleased to hear you were satisfied with your accommodations and enjoyed your time by our pool. We will be sure to share your comments regarding the food with our Director of Food & Beverage. We know you have a variety of hotels to choose from, we are honored that you continue to select the Hilton Miami Airport! We look forward to welcoming you back soon!
Best Regards
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Seattle
Level Contributor
150 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed February 13, 2013

the rating is really a 4* plus. The view from the room was totally awesome. Very contemporary and pretty impressive room with all the amenities. No bathtub, however. The dining room decor leaves lots to be desired (not sure of that's being remodeled). It looks rather boring. Food prices are very high but the 4 of us enjoyed the meal with large portions. Lovely waiter.
Airport bus leaves every 20 min. and is free.

Room Tip: get a room that doesn't face the runway. In spite of good window insulation you'll hear too...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Executive Admin. at Hilton Miami Airport, responded to this review, February 25, 2013
Dear “Marion W”:
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor! We are pleased to hear you were satisfied with your accommodations and had a pleasant dining experience at our Coral Café Restaurant. Indeed our lobby bar is currently in the process of finishing up a complete remodel, and as a result has taken half the space of our restaurant. We will be sure to share your comments with our team; it is only through valuable customer feedback that we can improve our services. We look forward to the opportunity of welcoming you back in the near future!
Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key West, Florida
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed February 12, 2013

I first admit I am a Diamond with Hilton, so I did get an upgrade, but it was an amazing room. It was on the 11th floor, had the most amazing view. It was enormous and very tastefully decorated. I have stayed at this hotel a couple of times before and the experience was unremarkable, however, this time it was quite a difference experience. The management has gone a long way in making this more than just an airport hotel. I would happily use this hotel as a base when I work in Miami. My husband even said, we should have spent the whole weekend here. I was greeted warmly when I checked in. Educated on all the amenities, it has food offerings 24 hours, it has a shuttle running back and forth to the airport every 15 minutes. Everything you could ask for.

Room Tip: I personally enjoy the higher floors. My balcony was large and had a wonderful view.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield Twp, MI
1 review
5 of 5 stars Reviewed February 12, 2013

Just got back from a cruise to celebrate my 50th birthday and we stayed here the night before we left port. Vikash Maharaj was very attentive and pleasant during checkout. WHen he found out it was birthday and that I was a silver member, he upgraded my room for the night. What a great way to start the trip. The room was clean and very spacious. We were located on the top floor overlooking the pool and we could watch the airplanes land at Miami airport. The rest of the staff was very courteous during the stay.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Port-of-Spain, Trinidad and Tobago
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 12, 2013

My husband and I stayed here for two nights on our way to Saint Maarten. We got a junior suite with a balcony - Room 750. We had a great view of the lake and the airport.
My husband enjoyed looking at the planes landing and the mist that trailed the planes whilst I slept late. :).
We had room service both days for breakfast. The service was very prompt and the staff was very polite and helpful.
The shuttle service to and fom the airport was very convenient, and fast.
There are not many food places nearby, however you can take the shuttle to the airport, where there are alot more choices.
Overall, this was an excellent stay.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 9, 2013 via mobile

This hotel is very close to the airport and the shuttle is extremely convenient and a cab ride to Dolphin Mall is not overly expensive. The room was very attractive and the hotel pool and grounds are a fantastic place to soak up some sun with the family. The only downside was that there not any restaurants nearby. We ate at the hotel a few times and found the service to be a little lacking, especially given the cost. I would certainly stay here again.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Miami Airport

Address: 5101 Blue Lagoon Drive, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Miami
#14 Luxury Hotel in Miami
#31 Family Hotel in Miami
#32 Business Hotel in Miami
#33 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Miami Airport 4*
Number of rooms: 500
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Also Known As:
Hilton Miami Airport Hotel Miami
Miami Hilton

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