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“Beautiful grounds, spacious rooms” 5 of 5 stars
Review of Hilton Miami Airport

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Hilton Miami Airport
4.0 of 5 Hotel   |   5101 Blue Lagoon Drive, Miami, FL 33126   |  
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Ranked #42 of 129 Hotels in Miami
Cypress, Texas
Top Contributor
186 reviews 186 reviews
128 hotel reviews
Reviews in 127 cities Reviews in 127 cities
231 helpful votes 231 helpful votes
“Beautiful grounds, spacious rooms”
5 of 5 stars Reviewed May 16, 2012

I spent one night at the Hilton Miami Airport, and on the whole, came away quite impressed.

The most striking aspect of the hotel is the beautiful grounds. The hotel is on a lagoon, and has a walkway on a small peninsula set out in the lagoon. In addition, there is a half mile jogging / walking trail around the western (front) and side perimeters of the property. There is plenty of flora all around the jogging path and walkway to the gazebo. In addition, I saw three lizards (or iguanas - not sure which - I'm not a Miami native) while walking the jogging path in early afternoon. There are plenty of photo opportunities along the way. Marlins Park and the central Miami skyline are clearly visible to the east, and there are also photo ops of airport activity (across the Dolphin Expressway) and of the lagoon itself.

I stayed in room 939, which is a room with two double beds. Aside from the fact that there was not too much room between the walls and one side of each bed, the room was plenty spacious, and very comfortable. The bed was very comfortable. Four potential negatives: 1) rooms ending in 39 are right next to the elevator bank, and one can hear elevator noise. It is not sleep interrupting, but it is noticeable. 2) the windows are in dire need of washing. 3) the hotel has found a new revenue source. The internet connection fee of $10.95 per day is PER DEVICE. So, smartphone and tablet are two devices. 4) I had my room temp set at 73 degrees and it was pleasant / slightly cool in the room. The hallway however was frigid. The one excellent aspect of the 9th floor east facing room (which 939 is) is the excellent views of the Miami skyline, including the new Marlins Park (baseball stadium).

I had two meals in the Coral Cafe. The service was good both times, although at breakfast, they sat me at a table for two where the other side had obviously been used and not yet cleaned. I found that mildly offputting. The lunch Caesar Salad "Fingers" - never could figure out what the "Fingers" referred to - had a bit too much dressing but was otherwise fine. For breakfast, I ordered a bowl of All Bran, which was on the menu, but which they did not stock. I ended up having Raisin Bran. However, the bowl, which cost $6, was tiny. I was not charged for milk or juice, so I guess it evened out.

I took the shuttle to and from the airport and found it as advertised on the hotel's website.

I arrived at 11:00 am on the day of my stay, and was happy to find my room available. That's worth one point on the rating above right there. That aspect alone caused me to bump what would have been a "four" rating to a "five" rating.

On the whole, I was very impressed with the facility and would definitely stay at the hotel again if the situation arises.

Room Tip: Ask for rooms facing east - good lagoon and skyline views.
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  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Exec. Admin. Asst. at Hilton Miami Airport, responded to this review, May 21, 2012
Dear “ jbtexas”:
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor! We know you have a variety of hotels to choose from, we are honored that you have selected Hilton Miami Airport. We are pleased to hear you enjoyed your stay here with us and were able to walk around the property and enjoy the views from the hotel. Indeed our Complimentary Airport Shuttle runs from 5am – 1am daily and goes through the airport approximately every 20 minutes. Again, we appreciate your feedback regarding the room and the restaurant. We will be sure to report your observations to the appropriate management. We look forward to the opportunity of welcoming you back in the near future!
Best Regards.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glendale, Arizona
Top Contributor
74 reviews 74 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 15, 2012

Very well-maintained property, immaculate and well-decorated bath, good food in the dining room. It rained most the time we were there (overnight) so we weren't able to use the swimming pool but we did walk out to the gazebo which had a lot of photo opportunities. I also liked that it was a gated property at the end of a penninsula so it was secluded. Wonderful view from our room.

Room Tip: East or south ends face the lagoon and I think the north face the airport so I'd opt for the for...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Exec. Admin. Asst. at Hilton Miami Airport, responded to this review, May 21, 2012
Dear “Fynn123”
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor! We are pleased to hear you enjoyed your stay and were content with your accommodations. Although it rained during your stay, we are glad you were able to enjoy our outdoor gazebo and the views from the hotel. Again, we appreciate your feedback and we look forward to the opportunity of welcoming you back in the near future! Weather permitting you will be able to take a swim in the pool next time!
Best Regards.
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Miami
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2012

I was apart of the Catholic Hospice Luncheon this weekend and was very impressed with the service and food. Bertha did a great job with assisting the team prior to the Luncheon. The Banquet Staff did a great job at making sure the seated lunch went without a hitch. The food was very tasty and the presentation was excellent. The special touch of the chivary chairs gave the room a whole new look. Great Job!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Exec. Admin. Asst. at Hilton Miami Airport, responded to this review, May 21, 2012
Dear “miahh11”:
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor! We are so very pleased to hear you enjoyed your meeting here and were content with our food presentation and taste. You and the rest of your group from Catholic Hospice are in good hands with our Catering Coordinator, Bertha Guilarte. We assure that our professional and friendly staff is committed to ensuring that all of our guests stay and/or meetings are both enjoyable and comfortable. Again, we appreciate your feedback and we look forward to the opportunity of welcoming you back in the near future!
Best Regards.
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Newmarket, On
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 13, 2012

Stayed 1 night, April 26th, prior to cruising to Bahamas. Overall, room was clean, quiet, pool side bar ran limited hours, and inside bar service very slow as a result of the bartender having to go to the back kitchen for just about any drink ordered for some reason. Very picturesque location, and once inside your room you can not hear departing/arriving flights.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley Stream, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2012

This hotel is recently renovated and looks wonderful now. Rooms open and airy with space to work and rest easily. Food in the bar good, service a little slow, but staff very nice. Outside is very relaxing, great pool area and trail to run. In addition, a cocktail by the lake is a great way to end the day.

Well done

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bahamas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 10, 2012

I arrived in Miami on May 13 at 8:30 p.m. and did not arrive at the hotel until 11:30p.m. Shuttles never stopped and finally when one did, the driver inficated that he was unable to take on any other passengers but assured me that when he returned he would stop. It took another hour before he returned. Every shuttle that passed while waiting that evening took nearly an hour before they returned and they never stopped even when beckoned. I was extremely annoyed particularly as I was due to depart for another destination merely hours away. Suffice to say, it was a waste of time, energy and money. As a suggestion the Hotel should invest in more shuttles and embark on a training program to sensitize it's drivers in customer relations and efficient service delivery.

  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richardson, Texas
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 10, 2012 via mobile

Remarkably quiet room facing the airport. Good work surface and dependable WiFi access. Cuban Pork Reuben and White Bean Chili surprising hits in the restaurant that was understaffed. Service errors corrected fairly promptly. Good place for a short business stop. Don't understand charging guests for surface self-park.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton M, Exec. Admin. Asst. at Hilton Miami Airport, responded to this review, May 11, 2012
Dear Jeff S:
Thank you for selecting the Hilton Miami Airport for your recent stay and taking time to share your feedback with us via Trip Advisor!
We are pleased to hear you enjoyed your stay here with us and had the opportunity to dine at our restaurant, Coral Café Restaurant and enjoyed the Cuban Pork Reuben and White Bean Chili!
We assure you our staff is committed to ensuring all our guests stay are both enjoyable and comfortable.
Again, we appreciate your feedback and look forward to the opportunity of welcoming you back in the Hilton Miami Airport in near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Miami Airport

Address: 5101 Blue Lagoon Drive, Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Miami
#14 Luxury Hotel in Miami
#31 Business Hotel in Miami
#34 Family Hotel in Miami
#35 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Miami Airport 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hilton Miami Airport Hotel Miami
Miami Hilton

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