I stayed for two (weekday) nights at the Embassy Suites in Miami for a business conference. Overall, I was quite happy with my stay as the positives far outweighed the negative.
My suite was very comfortable, everything worked, and was cleaned well daily. The daily newspaper was a nice touch, but the wifi in the rooms costs about $13 a day. There was a beautiful balcony---but not so much as a folding chair on it so it was pretty useless. The pool was also great, very beautiful and very clean.
On the positive side, the breakfast is plentiful, and has hot food. You do have to stand in a (very long) line for even the "buffet" items because they are served by the same people cooking the personal omelets, each of which take several minutes. The restaurant food was also good, but overpriced (but aren't all hotel restaurants?).
The staff varies, as I've found to be the case in almost every hotel, from the truly helpful individuals to those that are clearly working a job and not interested in doing anything beyond the minimum. Twice the public bathrooms ran out of toilet tissue during the conference, and one set of bathrooms seemed to be permanently closed for cleaning. The sound of the airplanes taking off and landing is audible from the rooms, loud enough to be distracting but it didn't keep me up at night.
The manager's "Happy Hour" was a nice touch, with free alcoholic drinks every night for hotel guests around 6pm.
The major downside is the location, which is a hefty cab ride away from everything but the airport, including other restaurants, shopping, or sightseeing.
- Official Description (provided by the hotel):
- All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more less
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- Also Known As:
- Embassy Suites Miami Airport Hotel Miami
- Miami Embassy Suites