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“Met our expectations on a one-night stopover” 5 of 5 stars
Review of Embassy Suites Miami Airport

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Embassy Suites Miami Airport
3.5 of 5 Hotel   |   3974 NW South River Drive, Miami, FL 33142   |  
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Ranked #52 of 129 hotels in Miami
Yardley, PA
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
“Met our expectations on a one-night stopover”
5 of 5 stars Reviewed October 12, 2009

My wife and I stayed here for one night, on our way back to Philadelphia from Lima, Peru. We had never been to Miami and took advantage of this one day, one night stopover to go see South Beach. The taxi ride is $35 each way from the hotel to South Beach, so if spending more days expressly to see Miami then I would not stay at this Embassy Suites hotel. But for one day, this hotel definitely met our expectations. It has a nice central hotel atrium where we ate a wonderfully ample and delicious American breakfast buffet. The staff was incredibly helpful, including giving us suggestions on what to do on our one day day-trip in Miami. The room had a very comfortable bed, a separate living room/sitting room area. And the lunch and dinner were delicious at Barcelona, the hotel restaurant. The complimentary hotel shuttle made the trip to the airport very easy.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, Manager at Embassy Suites Miami Airport, responded to this review, October 30, 2009
Thank you for your comments regarding our hotel on Tripadvisor.com. It was a pleasure to serve you and we hope to not only meet but to exceed your expectations the next time you are in Miami!

We look forward to welcoming you back on your next trip.

Thank you.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Panama City
1 review
5 of 5 stars Reviewed October 11, 2009

My wife and I initially booked our room online for one night only, not sure if we'd want to stay a second time. After one night, we knew we'd found a home in Miami, and Karin, the front desk manager, and the two young men assisting her went beyond the call of duty to help us book our second night's stay at the same rate we'd gotten online for our first night. The rooms, with two giant flat-screen TVs, were spacious, spotless, nicely laid out and contained all the basic amenities anyone would require. The two young ladies tending bar for the evening happy hour (free drinks) were only surpassed in graciousness and helpfulness by Tamara at the a.m. breakfast buffet. Aware that I was suffering from a cold, Tamara fixed up an order of tea, honey and lemon for me to take back to my room. The eggs cooked-to-order breakfast (also free) was as fine as one could ask for away from home. The 12 o'clock noon checkout allowed us to pack in a leisurely, unhurried manner and the young lady who drove us to the airport in the hotel shuttle provided free bottles of ice water. Anything else? Oh yeah, the young Asian lady in the gift shop went out of her way to help me purchase the right phone card and even loaded it into my cell phone. Our stay at this hotel was outstanding in every way and I'd recommend it without reservation to anyone visiting Miami. One last thing, if you get hungry pass up the Bennigan's around the corner and order the Chinese food from the menu found in the hotel services binder in your room.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silverton, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 9, 2009

My husband and I stayed here for the night before our cruise out of Miami. They had a complimentary shuttle pick us up from the airport and provide us with bottled water. The staff were very pleasant and helpful. Free alcoholic beverages were provided for a couple hours in the evening, and an extensive breakfast buffet in the morning. The rooms were fantastic and roomy and very well set up. The hotel concierge was very helpful and got us very reasonable transportation to the port. The price was equivalent to what I've paid for a very low quality hotel.

Very impressed and definitely would stay again and recommend to anyone!

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indiana
1 review
5 of 5 stars Reviewed October 8, 2009

Our stay there was great even though their entire electronic key system was down.
The food was wonderful, the rooms were without flaw. The pool area was very enjoyable. They had a complete breakdown of their door lock system, but they handled it very well. They had employees located on each floor with master keys, and due to the fact that they rooms all face the balconies over the interior courtyard it was easy to signal to someone that you needed to be let into your room. We asked for and received a discount for our inconvenience.

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, Manager at Embassy Suites Miami Airport, responded to this review, October 30, 2009
Thank you for your positive comments regarding our hotel. Once again, we apologize for the inconvenience caused by our system failure; however, we are pleased
we were able to remedy the situation to your satisfaction.

We look forward to welcoming you back to Miami and the Embassy Suites/Miami Airport in the near future.
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Chicago
1 review
4 of 5 stars Reviewed October 8, 2009

Free shuttle from airport to hotel.

Personnel scheduled a van with a trailer to take our group (2 families with 6 teenage girls) to the cruise ship. Driver even stopped by Walgreens for us to get a couple cases of water before boarding the ship.

Breakfast buffet was outstanding. Lots of variety; hot foods, fruits, cereals, breads, etc.

Very nice stay.

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2009

During our vacation to the Florida Keys this summer, our family stayed at four different hotels from Orlando, to Miami, to Key West and to Duck Key. This hotel outshines all of them and far exceeded our expectations. No other hotel comes close to the level of professionalism and friendliness that you will find at this one. The manager's reception and continental breakfast only compliment the many other positive aspects. It has a beautiful layout with superb food not only at breakfast, but also at the restaurant. The rooms are extremely comfortable for families. The General Manager, Mr. Palacios, goes above and beyond to ensure that all guests have an enjoyable stay. Tamara is a delight and is available to assist anyone during the breakfast hour. Both have impressed us so much that we plan to return as often as possible. This hotel is a leader in our day and other hotel managers would do well to follow their example. If you haven't stayed here before, I highly recommend it. You won't be disappointed.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, VA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 14, 2009

This is the third time we stayed here. We have returned again for the service. Specifically, Juan Carlos and Tamara(sp).
On this trip, we were greated by a man offering to help us with our luggage (nice touch). The frontdesk staff was prompt and courteous. Our room was nice, clean and spacious.
Breakfast in the morning was amazing. The service was great. Tamara went table to table making sure everyone was taken care of.
Basically, I was amazed by the level of service at this hotel. I look forward to returning.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Miami Airport

Address: 3974 NW South River Drive, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Miami
#29 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Miami Airport 3.5*
Official Description (provided by the hotel):
All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more   less 
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Also Known As:
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites

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