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“Great stay” 4 of 5 stars
Review of Embassy Suites Miami Airport

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Embassy Suites Miami Airport
3.5 of 5 Hotel   |   3974 NW South River Drive, Miami, FL 33142   |  
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Miami from $159
Ranked #48 of 110 Hotels in Miami
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
“Great stay”
4 of 5 stars Reviewed August 28, 2014

We stayed for one night after our cruise and before our flight - it was great to be so close to the airport and also have the mall shuttle available (to Dolphin Mall) - so we could walk around and get a cheaper lunch at the mall. Our room was spacious and comfortable and the breakfast was filling.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,452 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

Great way to end our Cruise! We arrived before check-in and everyone took care of our luggage and settled us into the pool with drinks and lunch. The room was ready an hour early. Free shuttle, great driver.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 23, 2014

Our family stayed here the night before our cruise. This is a BEAUTIFUL hotel! The lobby looked like a tropical oasis. The pool area was simply amazing!!! We really had a great time and was sorry we we're going to be there longer.

Room Tip: There were 5 of us in a two room 2 double bed suite. There was plenty of room for all of us.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 22, 2014

Had a reservation and flight into Miami was delayed so didn't arrive at hotel until midnight. I was informed they did not have a room for me. What.? I don't understand. I'm a hilton honors member. There were four other customers who were told the same thing. No manager was on duty and staff behind the counter were not very accommodating or understanding. 45 minutes later we were told we had a room at the downtown hilton. Would not stay here. Management is non existent at night and poor at best during the day. Beware!!

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review, September 12, 2014
Please accept our sincere apologies for the frustration this incident caused you. We strive to provide quality service and accommodations to all of our guests and appreciate your understanding in this unusual situation. We hope you will consider staying with us again should you return to our area in the future.

Thank you,

Clavel J Louis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
las vegas, nv
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 22, 2014

We stayed at the Embassy Suites for the night prior to leaving for a cruise. We used their free shuttle from the Airport- which runs every half hour- the hotel is 5 minutes from the airport.
We checked in at about 11:15 and there was only 1 person behind the desk. Poor Girl.
The lobby/ atrium area was pretty with koi ponds -
The elevators were always crowded and fit about 6 people with luggage -
The room was a typical ES room - it was clean..
Breakfast was also typical of ES - too many people trying to claim stake to tables- kids running everywhere- spilled cereal, juice..we opted to do the buffet that they set up on the side to avoid the crazy line that was for omelets I think- we saw one person trying to clean the tables-
we used the cruise shuttle from the hotel- you need to book in advance with the hotel.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin Park, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

Excellent price for a row room suite large enough for our family of five. Five minutes away from the airport. Great made to order hit breakfast, and free snacks and drinks in the evening. A very pleasant stay overall. Highly recommended for a party of four+.

Stayed August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Italy
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 21, 2014

this hotel is a bit dated. The loby was really fun though with trees insiede and fish ponds. The rooms were spacious and not at all bad. It was clean enought too. Breakfast would have been great but the lines were ridiculous. The hotel in July was so packed that it was impossible to go to the pool or have breakfast in the common area. We also had to wait quite a bit every time we wanted to use the elivators and there were no stairs, except the emergency stairs which only lead outside and were really dirty. We only stayed one night because our flight was leaving the next day and that was perfect. I would not stay more than one night if the hotel is going to be that packed.

Also internet was not free - come on guys we are in 2014!!! Internet is free everywhere!

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Miami Airport

Address: 3974 NW South River Drive, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Miami
#25 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Miami Airport 3.5*
Number of rooms: 318
Official Description (provided by the hotel):
All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more   less 
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Also Known As:
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites

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