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“Nice, clean stay” 5 of 5 stars
Review of Embassy Suites Miami Airport

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Embassy Suites Miami Airport
3.5 of 5 Hotel   |   3974 NW South River Drive, Miami, FL 33142   |  
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Miami from $169
Ranked #59 of 129 Hotels in Miami
Chestertown, United States
1 review
2 helpful votes 2 helpful votes
“Nice, clean stay”
5 of 5 stars Reviewed July 24, 2014

The staff was very friendly and helpful. The rooms looked and SMELLED clean. The beds were comfy. Hotel has no control over the sounds from the airport but all was quiet through the night. Will use this hotel again when in the area!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review, July 28, 2014
We appreciate you mentioning that the noise level did not interrupt your night as well as the cleanliness of your accommodations. We hope to see you soon. Thanks again for your great review!

Best regards,

Clavel J Louis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,324 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arequipa, Peru
1 review
4 of 5 stars Reviewed July 24, 2014

We stayed here based on previous experience with the brand and it was very pleasant. Good location, very friendly and helpful staff. Miami in July is hot and muggy so there is an expected dampness in the hotel but the a/c was working great fortunately. It was very busy and we still had prompt service. Nice pool. Good gym. Usual ES breakfast. Would stay again for sure!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review, July 28, 2014
Thank you for your review. We are pleased that we were able to meet your expectations during your stay with us and a glad that you consider returning.

Best regards,

Clave Louis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

it was a clean hotel; friendly staff; great breakfast... not close to much as its an airport location; shuttle to dolphin mall took an hour to get there; but overall it was a great experience and i'd recommend it to friends

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review, July 28, 2014
Alex, Thank you for your review. It is great to know that you enjoyed your stay with us and were able to experience one of the many surrounding areas around our property. We hope to see you in the near future if you return to Miami.

Best regards,

Clavel J Louis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 23, 2014

This one of the most unique Embassy Suites I've been to. All rooms are interior but open to a walkway above the Atrium. The waterfall and pools are very relaxing. A made to order free breakfast is available every day in the atrium. The rooms are very comfortable and easy to work in if you need to. Wifi can be a little difficult to get logged in at times. If you're not familiar with Miami, locating can be a little hard, especially with construction in the area. Only about a 10 min drive to cruise ship ports. Staff very friendly and helpful.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review, July 28, 2014
We thank you for taking the time to write a great review. We always enjoy reading reviews that point out that we are unique from the other hotels in our area. We hope that when you do return to Miami that you consider staying with us again.

Best regards,

Clavel J Louis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, United States
1 review
5 of 5 stars Reviewed July 22, 2014

This is really great hotel, great breakfast, great staff, great drinks, it was worth changing over from hyatt place. I would use this hotel chain again in the future. We had our family reunion here, I have never stayed at an Embassy hotel before. It was above and beyond my expectation. The only odd think was there was no good view from the room due to construction, it was still awesome. I would recommend this hotel to anyone.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review, July 28, 2014
Tawana J, Thank you for taking the time to write such a great review. We are so pleased that we were able to go above and beyond your expectations during your family reunion group on our property. We certainly hope that you and family will join us again next year when planning your reunion again.

Best regards,

Clavel J Louis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Georgia
Top Contributor
109 reviews 109 reviews
30 hotel reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 20, 2014 via mobile

Arrived 4:45, room was ready on 6th floor. Room was clean with amazing views of the airport- love the suites here with the fridge, two rooms, three sinks, two tvs and large table for work or eating meals. Although the hotel is old they do try to reduce allergens/mold- our suite had a room air cleaner and the air filter in the ceiling looked new. Tiny balcony for air if you like to open the door. It was Saturday so LOTS of planes to watch; noise not a huge factor in our room- air traffic slowed down after midnight. Went straight to the pool which was beautiful with large hot tub nearby and shade palms everywhere. This is where the airplane noise was an issue, not relaxing at all, but the kids did not mind. Got in some water aerobics despite a large family reunion group with kids jumping everywhere. The hotel has a large room with some arcade games and a nice small gift shop; exercise room was small but had a decent amount of equipment. Manager's reception had pita chips and hummus, pretzels, Chex mix and cereals for the kids. There was beer on tap, wine and mixed drinks. Bartenders were nice and made the kids Shirley Temples. It got crowded after an hour but there was lots of seating. Cool koi fish in the pond, pretty waterfall. Watch out for the slippery tile floors since the pool is right outside and many people/kids walk around dripping wet- a woman fell the day we were there. Beds were comfortable. Breakfast was a cluster. One employee was moving one pancake at a time from a pan into the warming pan while 20 kids waited in line. The omelet station moved faster than this buffet line. Food was typical for Embassy Suites, sausage, bacon, pancakes, potatoes, eggs donuts and danishes, fruits, and of course the omelets. Transportation to the ship was well organized; getting back we had to call as we did not see the van and were instructed to take a cab back which they reimbursed in cash and we were on our way home. Overall, good experience, would stay again.

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pelham, Alabama
Top Contributor
55 reviews 55 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 19, 2014

great location and great customer service. The carpet in the hallways is old and smells. the rooms are clean but new carpet is needed. Breakfast is excellent as always, and the ladys in the happy hour do a great job with a friendly smile.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review, July 28, 2014
We appreciate your wonderful comments about out customer service during your stay with us. We hope that you return in the near future.Thank you again for your review.

Kind regards,

Clavel J Louis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Miami Airport

Address: 3974 NW South River Drive, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Spa Hotel in Miami
#30 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Miami Airport 3.5*
Number of rooms: 318
Official Description (provided by the hotel):
All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more   less 
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Also Known As:
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites

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