I recently stayed at this hotel and was mostly pleased. The location is great if doing a lot of travel due to the close proximity to the airport and the free shuttle. There doesn't seem to be too much to do in this area that I could see so if you want night life or beach access this is not the place. The pool is very nice and clean, they have onsite self-serve laundry and the managers reception (snacks, drinks and music in the atrium) was so very appreciated, awesome and should be offered at more hotels! Upon entering the lobby you are reminded that this is Miami. They do not have lobby's like this where I am from and I was very impressed. With the indoor atrium, koi pond and waterfall its very enchanting and even better this is where they serve breakfast. The breakfast was a little confusing and caused me to miss the good stuff. The hours posted were a bit misleading so I went down early and there was no hot breakfast foods available yet. Sadly I didn't have enough time to go back and try some of the pancakes, sausage and made to order omelets. The muffins, donuts and orange juice was good but I wish I would have known the good stuff was yet to come. As for the room, we had a suit and it was up to date, clean and nice however, there were problems with our room. The room keys would not activate and needed several attempts from staff, the phones were not working when we arrived and the balcony door would not completely close/ lock. All except for the balcony door was addressed and corrected (after heading to the front desk several times I chose not to discuss the door issue.) The front desk handled everything professionally but I could sense that they were getting tired of me asking for assistance. Overall, I would stay here again and would recommend this hotel. It would be nice if they would double check the rooms before putting them in the system so that they are ready for weary travelers thus eliminating the need for several desk trips.
- Official Description (provided by the hotel):
- All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more less
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- Also Known As:
- Embassy Suites Miami Airport Hotel Miami
- Miami Embassy Suites