We stayed two nights here but one night would be preferable. I had telephoned the hotel before our visit to check that they could accommodate our request for a king smoking room and they confirmed this. I asked if they had an e-mail address that I could use to contact them but they said that they hadn't and the only way to contact them was to telephone or fax them. I find this extremely odd in this day and age.
But on check in they said that they had not got our requested room. After several discussions with reception, they gave us a room with 2 double beds smoking on the 4th floor. Apparently the 4th floor is the smoking floor.
Cons : The rooms are a bit dated and need doing up. There is no safe in the room but there are safe deposit boxes at reception - no charge - it's just very messy having to go to reception every time you want to access them and sign them in and out.
Most of the outside balconies are tiny - only room to stand never mind room for table and chairs.
We were on the 4th floor not overlookig the runways and still heard the noise from the planes. Not just that but we had very noisy people in the room next to us which kept us awake the first night after a very long flight and the next day the security people were asking us about the noise. Never heard another word about it. I would think that something should have been communicated to us - after all it deprived us of our very needed sleep.
Drinks were expensive in the bar.
Pros - Good breakfast included in the rate.
Nice pool with jacuzzi.
Airport shuttle every 30 mins. on the hour from the hotel which takes less than 5 mins. If you are going to the hotel from the airport, you just flag down the shuttle when you see it. There are lots of shuttles for the different hotels so you need to keep an eye out when you come out from departures. There is no particular place to go for the shuttle.
The hotel provides transport to restaurants, etc. within a 3 mile radius of the hotel and will pick you up for the return to the hotel when you are finished.
The Manager's Reception is a nice touch whereby from 5.30pm to 7.30pm you can avail of free drink, fresh popcorn and pretzels. The two women behind the bar must love this as every time someone went to get a drink a $1 note was handed in and believe me they stacked up in no time. But as it's a Manager's Reception, why did we not see or talk to the manager!!!!!
- Official Description (provided by the hotel):
- All suites mediterranean style hotel featuring 318 spacious two room suites. This 10 story deluxe hotel features complimentary cooked-to-order breakfast daily, 2 hour Manager's Reception nightly, round trip airport transfers and Hilton Honors Points & Miles. ... more less
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- Also Known As:
- Embassy Suites Miami Airport Hotel Miami
- Miami Embassy Suites