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“easy” 4 of 5 stars
Review of Regency Hotel Miami

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Regency Hotel Miami
3.0 of 5 Hotel   |   1000 Northwest le Jeune Rd, 1000 NW (42nd Ave), Miami, FL 33126 (Formerly Airport Regency Hotel)   |  
Hotel website
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Hotel amenities
Special Price
15% off the rates below
Ranked #26 of 112 Hotels in Miami
Certificate of Excellence
St.maarten
1 review
“easy”
4 of 5 stars Reviewed yesterday NEW

great frontline staff, friendly,professional,helpfull and quick! everything went very nice and smooth, easy and quick. would recommend it to anyone because i would stay there again. keep up the good work


  • Stayed May 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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759 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
North Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very friendly and efficient front desk staff, in particular Jose Carlos Garcia who helped us to check in with our airline when we had problems. We stayed at the Regency both before and after our cruise and took the shuttle bus to the cruise ship terminal. The free hotel shuttle bus was easy to find and the driver was great! We had dinner both in the bar area and the restaurant and I would recommend both!

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review, 4 days ago
I am very pleased to know that you had a positive experience. Thanks a lot for your comments! I will definitely let our team members know about this wonderful review. You are welcome to come back when you wish!

Jose Miguel Batista de Pool
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Breckenridge, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

I loved my stay at the Regency Hotel this spring during my layover in Miami from Nicaragua to CO. The staff was extremely friendly, helpful and attentive. My room was comfortable, the bed divine, the perfect respite from the hassles of international travel and long arduous airport lines. The food and cocktails topped everything off. Thank you Regency for making my long day/days of travel more bearable. Can't wait to stay again next time I come through Miami.

  • Stayed March 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review, 4 days ago
It was a pleasure having you with us! Thank you very much for these wonderful comments. I am very happy to know that your experience was positive. Please feel free to come back when you wish!

Jose Miguel Batista de Pool
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The greeting was warm and friendly and the checkin was efficient. The driver on the shuttle bus and the bell boy were both very professional. Whilst the hotel was busy there did not appear to be many people around. The restaurant was empty apart from us and the result was lack of atmosphere. We ordered, and considering that we were the only people there the service was not very quick. The mozzarella in the salad did not taste right, so it may have been lacking freshness or a different type of cheese that we are used to. The steaks were ok but not particularly tender. Remembering that this was the USA, they were disappointing. The buffet was good in the morning at breakfast. The room was good but the amazing thing was that the chair was very comfortable!!! This was first for us as we always find hotel room chairs look great but are so uncomfortable. Checkout was quick and efficient with the impression given by Jose Garcia that we were very important people. In summary this was a good hotel with only good dinner food lacking in quality.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review, 4 days ago
Thank you for these comments and suggestions. Be aware that they are extremely important to us. I am glad that you had a positive experience at our property. I am very concerned about the couple of issues with the food, I assure you that I will look into them straight away! I will inform our bellman and Jose about this wonderful review. Please feel free to contact me if you wish to share more comments. Feel free to come back when you wish!

Jose Miguel Batista De Pool
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Rock, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago via mobile

Love this place. Great accommodations, nice people and Maivi makes the best mojitos! Despite being near the airport our room was nice and quiet. Everything was clean and lovely. Ours was an overnight stay for a flight out the next day. Reliable and quick shuttle.

Stayed May 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review, 4 days ago
It was a real pleasure having you with us! Thank you very much for this wonderful review. I will make sure Maivis knows about it. You are welcome to come back when you wish!

Jose Miguel Batista de Pool
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Though the rooms may seem dated, the service is exceptional. We took their free shuttle from the airport-it was a little bit of a wait, but just be patient and the smiling driver will be there soon.
Upon arrival at guest services, Juan checked us in within 5 minutes, he also helped us set up shuttle service to the cruise ship terminal for the next day. If we had any issues he asked to call front desk, but if no one was there to assist, he provided us his cell phone number.
We ate at the restaurant, which served pretty tasteful food.
They had a very nice pool-the only flaw for the whole stay was that they did not have a stock of pool towels on hand. GreAt value for the price we paid. Please note that we just stayed here for a quick stopover used for the convenience of transportation and this is how I based my rating.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review, 2 weeks ago
Thank you very much for sharing your comments and suggestions. I am glad that your experience was positive. Although I will definitely look into the towels issue. Please feel free to come back when you wish!

Jose Miguel Batista
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of nights before heading to our cruise. It was affordable, and there were no hidden costs. Chose it for the port shuttle ($20 - need to register 24 hours in advance). Heated pool, movie theater down the street, liquor store a few blocks away. Went to Latin Café, the food was great. People very friendly. Jorge at the front desk is really welcoming. It's rated 3, but it's almost a 4-star. Next to the airport, but you don't really notice the planes. Highway and boulevard make more noise.

Stayed May 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoseMiguelBPool, Director Of Operations at Regency Hotel Miami, responded to this review, 2 weeks ago
I am truly grateful for these comments! I will make sure to inform our team member Jorge about this wonderful review. Thank you once again for taking the time to share your great experience. Please feel free to come back when you wish!

Jose Miguel Batista De Pool
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Regency Hotel Miami

Address: 1000 Northwest le Jeune Rd, 1000 NW (42nd Ave), Miami, FL 33126 (Formerly Airport Regency Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Miami
#26 Business Hotel in Miami
#27 Family Hotel in Miami
#38 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Regency Hotel Miami 3*
Number of rooms: 174
Official Description (provided by the hotel):
The Regency Hotel features 174 spacious guest rooms on 6 floors. Having recently undergone a half-million dollar renovation, the property features two deluxe suites, thirty six Regency Club rooms, thirty four premium Regency rooms, and one hundred standard rooms each with private balcony.With a distinctive boutique ambiance, the Regency is a leading choice amongst Miami hotels. Our personalize service; attention to detail, fine dining and independent mind set differentiate us from our competitors. ... more   less 
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Also Known As:
Regency Hotel Airport

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