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“Very nice hotel Negative reviews are in correct!!!!” 5 of 5 stars
Review of Regency Hotel Miami

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Regency Hotel Miami
3.0 of 5 Hotel   |   1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)   |  
Hotel website
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Hotel amenities
Special Offer
Car and Room Package
Ranked #37 of 129 Hotels in Miami
Erlanger KY
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Very nice hotel Negative reviews are in correct!!!!”
5 of 5 stars Reviewed May 5, 2014

We checked in Friday April 25th before leaving on our cruise April 26th. I have read many negative reviews and was very worried about what we would encounter. We got there early and the front desk was very polite and helpful and also let us check in early. The lobby was vintage but beautifully decorated. The rooms were very up to date and clean. Beds were extremely comfortable. The Bartenders were very nice and entertaining. Happy our is AWESOME inexpensive drinks $5 well $3 draft and $5 appetizers. The appetizers were extremely good.
I would recommend this hotel for any length of stay. If your going to or from a cruise its great with a $10 shuttle to the cruise port. The staff certainly knows how to deliver customer service especially Jose who was beyond nice to my mother....

Room Tip: Pay the extra for the Regency Floor.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Saratoga Springs, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2014

Needed a hotel for pre & post cruise, researched on web, Regency seemed to fit our needs. (airport shuttle, restaurant, bar, & available port shuttle$). Great customer service, clean, pool, business center to print boarding passes, etc. Jose Prieto, other mgrs. & staff showed genuine interest in our having a good experience.

Room Tip: Ask for a poolview balcony.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2014

It is a really good place
All the people from the hotel are really friendly even Kathy
Is located near to the AirPort
You will have a good night sleep
The room is really clean
So Is a good choose if you are traveling

  • Stayed April 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 stars Reviewed April 29, 2014

From the moment we walked in to the moment we left, everyone was very helpful with smiles and hospitality. I highly recommend this Hotel, the value is fantastic being so close to Coral Gables for shopping and great places to eat dinner right down the street. We had lunch in the lounge and the Chicken club sandwich I ate was delicious. I highly recommend it to anyone.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 29, 2014

I booked this place because it was one of the lower priced hotels for the one night I was staying before leaving on my cruise. I figured I would take a chance and if it was awful it was only one night right?

Well I was pleasantly surprised.

I will get the one bad thing out of the way right off the top. When I arrived at MIA airport and got my bags I proceeded out to the curb where the hotel shuttles were loading people. I was looking for a sign saying that the shuttle would pick you up here but I didn't find that. None of the hotels had one. So I had to keep watch for their shuttle bus which was sometime difficult depending on how many other hotel shuttles were in the way. It did take what I thought was a long time for the shuttle to arrive (I would say almost a half hour). Maybe it was because I arrived after 8 PM but it felt really long.

After arriving at the hotel I checked into my room. Since I had already paid for the room before getting there all they needed was my signature and my ID to check it which made it fast.

The room was clean and comfortable.

Remember this hotel is right in the flight line of MIA so if you are a light sleeper you may want to consider a different hotel. I don't have that issue so I was fine.

In the morning there was some slight confusion on which shuttle we should board since there were two and they were going to different ships but it was quickly resolved and we made it to the port with plenty of time before our ship left.

Room Tip: Buy your ticket on the shuttle for the port when you check in so you don't have to go back down...
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ypsilanti, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2014 via mobile

Great staff & service at the Regency Hotel. The location isn't walking distance to many areas in Miami but Jorge and Melissa at the service desk made sure we had transportation set to and from the hotel, downtown, and to the port. The rooms are nice, beautiful pool, and great food. I would stay here again!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014 via mobile

This place was absolutely great for it's price ! The best part was the amazing customer service . The tend to your needs without you having to ask more than once. I would recommend this place to all of my friends !!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regency Hotel Miami

Address: 1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Miami
#19 Business Hotel in Miami
#26 Family Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Regency Hotel Miami 3*
Official Description (provided by the hotel):
The Regency Hotel features 174 spacious guest rooms on 6 floors. Having recently undergone a half-million dollar renovation, the property features two deluxe suites, thirty six Regency Club rooms, thirty four premium Regency rooms, and one hundred standard rooms each with private balcony.With a distinctive boutique ambiance, the Regency is a leading choice amongst Miami hotels. Our personalize service; attention to detail, fine dining and independent mind set differentiate us from our competitors. ... more   less 
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Also Known As:
Regency Hotel Airport

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