From check in to check out - top notch! The room we had (218) was updated, clean and very nice with a balcony - bed very comfortable. The staff was very accominating - asked for extra coffee in the room and had it within 3 minutes. We spent a few hours at the bar enjoying a drink of the day and the bar tender was one of the best we've ever encountered. Not sure why people complain about the lobby????? It was nice with a modern boutique feel. All in all, a nice place as far as we were concerned.
If I had to complain (and I'm not), the bath/shower was small and the parking area needed some cleaning, but very trivial at best! And yes, there was some airport noise, but you're one block from one of the busiest airports in the states!
I'm not sure why some have complained about this place - we liked it and would stay again without hesitation.