Stayed 3 nights for the Readers' Favorite Awards weekend. Everyone on the staff was friendly and very helpful, especially with directions. The outdoor pool was clean and clear. I particularly liked the harp playing in the lobby. My room was perfect in every way except the wireless connection was a little tempermental. Reaching the hotel is not nearly as tricky as the maps and directions indicate. I would stay here again and will recomend it to anyone traveling to Miami.