American Airlines put us up for the night in this horrible hotel. Wasnt expecting much, since it was free -- but I would have paid to NOT stay at this place.
The shuttle from the airport to the hotel was over an hour wait. We saw every other hotel shuttle drive by 3 times, before ours finally arrived. While we were checking in, the staff was rude and not very accommodating. There were no toothbrushes in their vending machines, they wouldnt open the gift store to sell me one, and they directed me to the gas station across the street to buy one-- and it was very late at night.
They claim to have non-smoking rooms, yet all of the 3 rooms we tried out reeked of smoke. The person at the front desk was very irritated with us for trying different rooms. We finally gave up and just took the last room-- which had a bed that also smelled of smoke.
Room was very dirty and old. After pulling back the old dirty blanket, the bed had brown "crumbs" in it-- I slept in my street clothes. The bathroom was old, dirty and had a very moldy shower. There was a lot of noise outside all night long. Our 4:30 a.m. requested wake-up call to get the airport for our morning flight was completely ignored, so it was a good thing I couldnt get to sleep.
Should AA be putting you up for the night, I would request to not stay in this hotel! AA should be made aware of these reviews and remove this hotel from their partnership.
