We were with a group of about 40 people arriving at various times throughout the day. The first person at front desk simply told us it would be a few minutes before our room was ready. Then the second, very rudely told us that until all the rooms were cleaned that they would be unable to help us. Very loud with planes overhead from airport. The restaurant was short staffed for breakfast the following morning as everyone was trying to get to their destinations. If you stay, get the package buffet deal for breakfast.