This hotel appears nicer in the pictures than it really is, but overall its nice for the price you pay (I paid half off on Orbitz.com). We chose this hotel because we arrived to Miami 1 day before our cruise and this hotel conveniently provided free transportation from the Airport and free shuttle to the port. We had a party of 8 people so that saved us $10 on shuttle for each person and about $50 on cabs from the Airport. The staff is very friendly and very patient. I was not able to print out my Carnival boarding tickets in the computer lab, but the gentleman at the concierge desk was kind enough to print them all out for me free of charge. We were recommended the Columbian restaurant across the street, but the food was not very good so I do not recommend it.
We also paid $25 for a cab to take us from the Hotel to South Beach and it was amazing. We went in the evening and they were having a street festival with lots of food :)