I went on a quick trip to Miami and booked a room at this hotel. Right from the start the front desk helped me being that it was a quick stay. They accommodated me with excellent customer service and showed concern that all my needs be met. The room was very clean and beautiful decor as well. I did not need to remind the front desk of the time i would be leaving, the bellman was there when indicated. Very friendly and amicable the young man. The next morning i enjoyed a variety of breakfast items, all fresh and tasty. But overall i can not stop to say that the front desk was truly a great help and i must add they had excellent customer service! Will keep in mind this hotel for future stays!!!