I was given a voucher from American Airlines to stay in this hotel. The staff is unattentive at best. The driver to the shuttle rude and arguing with guests. I saw other hotels pass me three times before I ever saw this guy. When I got to the front desk Mickey looked like he had been partying all night and then put his uniform on. I thought he had been over worked for hours and asked how much longer he had to work he said about 6 more hours. I was given a voucher for food and was starving. I got mashed potatoes ouf of a box. I ordered salad and got two hamburger toppings lettuce, tomato, and onion put on a plate. I got to my room and the sound outside my window sounded like an airplane taking off. I asked if they had another room and they said no but offered me earplugs. I came down to get the ear plugs and they were offering a new guest new rooms. The earplugs did not cover the noise. I woke up on and off all through the night. I was in deep sleep at 8:00AM and someone knocked on the door and was opening it at the same time. Did not even give me a chance to respond. The maids have been so loud ever sense I have not slept. The alarm clock in the room has read 10:43 since I got here and the remote does not work, I have two more food vouchers for this "hotel" but will not use them as I will not put any more money in their pockets. I will go pay to eat at the airport. Goodbye Miami!!!!
- Also Known As:
- Regency Hotel Airport
Location: United States > Florida > Miami
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
#28 Business Hotel in Miami
#41 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Regency Hotel Miami 3*
- Official Description (provided by the hotel):
- The Regency Hotel features 174 spacious guest rooms on 6 floors. Having recently undergone a half-million dollar renovation, the property features two deluxe suites, thirty six Regency Club rooms, thirty four premium Regency rooms, and one hundred standard rooms each with private balcony.With a distinctive boutique ambiance, the Regency is a leading choice amongst Miami hotels. Our personalize service; attention to detail, fine dining and independent mind set differentiate us from our competitors. ... more less
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