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“A great port in our storm” 4 of 5 stars
Review of Doubletree by Hilton Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
3.5 of 5 Hotel   |   1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)   |  
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Ranked #46 of 129 Hotels in Miami
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“A great port in our storm”
4 of 5 stars Reviewed February 1, 2014 via mobile

We got caught facing flight cancellations due to extreme cold weather upon return to Toronto from Vacationing in Rincon Puerto Rico and Airline lodged us here for One night. We would have paid the rack rate, the room and amenities were so good.
Not so close to airport though - shuttle bus was 25 min in rush hour.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,068 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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English first
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2014

The hotel is part of a hotel/condo building and is on the first none levels. We stayed here and had a bay side room facing south beach. Great view. Very nice room, balcony, fridge all great facilities.
We booked room only and there are eating-places in the mall for breakfast, dinner, Tony Chan Los Gauchitos.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 30, 2014

After a bad beginning to Miami...the Double Tree provided me with more than enough room for me and my partners as we were in town for a conference...scammed out of a thousand dollars and running short on funds the Double Tree more than helped me put the pieces back together...Fantastic stay best room...and loved the condo...will stay anytime...

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

Beautiful venue for a wedding reception! I was apart of the bridal party and we all got ready at the hotel. There was not a large enough suite for 10 girls to get ready so we crammed into a std room, that was the only downside. Beautiful options for photos on the dock and places on the hotel site. The reception was great, food and service was amazing!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santo Domingo, Dominican Republic
1 review
3 of 5 stars Reviewed January 28, 2014

The location and view is beautiful. The bed is fantastic...But had issues with the shower , hot water wasn't flowing steady. The thermostat was not working t controll the temperature. Had to purchase internet additional, in these morden times and pricey rooms , one would expect to have internet acess. Also valet parking is over kill , too expensive for the type of service.

  • Stayed January 2014, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, January 30, 2014
Anthony D, thank you for choosing to stay with us and for posting a review. I'm sorry to hear that you did not enjoy your stay. We do hear often that guests do not like valet, unfortunately the majority of the hotels in the downtown area only have valet parking available. Again I do apologize for not meeting your expectations but safe travels in the future.
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Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 27, 2014

the apartment it's big. There a Swimming pool, Jacuzzi, Gym and some different places to eat inside the hotel. Side this hotel there is a park, very beautiful with place to run, to walk and relax. The restaurant Casablanca, inside the hotel have salsa classes all Fridays, and you can dinner looking for a marina.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merrill wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 26, 2014

This hotel appeared on the outside to be very nice, once checked in, the halls were filthy. I was there for 3 days before they were vacuumed. My balcony door stuck and there was mold on the shower ceiling. I had to call the desk several times before I finally got a night shift manager who actually sent maintenance up to fix the door. Maintenance was prompt and very polite. The pool was very nice and so was the spa. We enjoyed it very much. The hotel itself dated and tired. Front desk very nice. I also felt 218 dollars a night for an old hotel was on the high side.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, January 30, 2014
surfer1Merrill, I'm sorry for all the isses that you encountered during your stay with us. I'm glad to hear that engineering was fast and was able to fix the door issue you had. Also glad to hear that you were able to enjoy the pool and spa area as well. Again I apologize for the issues you had and do hope that you'll give us another chance to make up for the last performance.
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Miami
#34 Business Hotel in Miami
#39 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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