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“Doubletree Hilton Miami Biscayne Bay” 4 of 5 stars
Review of Doubletree by Hilton Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
3.5 of 5 Hotel   |   1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)   |  
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Ranked #42 of 120 Hotels in Miami
montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Doubletree Hilton Miami Biscayne Bay”
4 of 5 stars Reviewed January 4, 2014

Excellent service and good quality facilities, especially the surrounding amenities under the same roof - shops, restaurants, nearby cultural and recreational facilities. Great neighborhood. There are three or four sit-down restaurants in the building, Chinese, Italian, seafood and South American, plus two massage facilities, barber shop, full-service hair salon, several shops for clothing, jewelry, pharmacy, etc., all under one roof. There is also a very nice park down the street and a major supermarket a block away. The hotel is in a neighborhood and is two blocks away from the major performance theater and a few blocks away from a major arena which includes the Miami Heat basketball games. There is also a free trolley and people mover that takes you to a shopping center and other venues. Fifteen minutes from Miami International Airport.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,427 reviews from our community

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Nanaimo, Canada
1 review
5 of 5 stars Reviewed January 4, 2014

DoubleTree Hilton overlooking Biscayne Bay offered the perfect location, fantastic 9th floor room with balcony overlooking the bay and marina. VERY comfortable bed & linens - our experience was all very positive.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belmont, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

Service by the reception and reservation agents was outstanding. Everyone was extremely polite and professional. Room was lovely and in pristine condition. Finest hotel I've stayed in and I spend 60-70% on the road! On great hotel!

  • Stayed December 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Ramon, California
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed January 3, 2014

I like the Doubletree brand, simply more than just for their cookies, but also for their spacious rooms. I chose to stay at this Doubletree due to it's close proximity to the Port of Miami.

Upon arriving to the hotel, it was a little confusing as apparently the main lobby is for The Grand, which is kind of like a little shopping center and condos. The front desk for the hotel tucked away in an enclosed entrance off the lobby. Check in was quick and friendly.

Upon entering the room, it had the usual Doubletree feel although the room felt a little bigger, probably because it had a little bar area. The bedroom area was nice and spacious and the balcony which overlooked the marina was really nice. The bathroom had a stand in shower as well as a bidet. Our stay was very comfortable but I have to comment on the minor cleanliness issues such as smudges on the wall mirror, sliding glass door, and hair found in the bathroom area. This doesn't gross me out but, it certainly makes me shake my head.

For food options, you have to head down to the main lobby and the shopping center area. Deeper within the shopping center there's a food court however, the food was mediocre and overpriced. With that said, I'll never complain about how there are too many Starbucks locations, there's a difference between brewed Starbucks coffee to an actual Starbucks store, or at least a Dunkin Donuts, for myself being a California deprived DD fan!

In terms of location, not much to do in the area however, if you're catching a cruise ship, the location is gold! It was about a 10-minute cab ride costing $12.00.

Overall, even if this wasn't the best Doubletree I've ever stayed at, my general expectations of the hotel were met, especially in terms of location to where we needed to be.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank norcalnick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubuque, Iowa
Level Contributor
328 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
5 of 5 stars Reviewed January 1, 2014

We chose to stay here after reading many reviews, like we always do before we go anywhere. We are a family of four with mom/dad (40s) and two boys (8 and 13).

LOCATION:
* For a pre-cruise hotel, this was amazing. We were right on the bay and could watch the cruise ships coming in in the morning and leaving in the afternoon. We arrived early afternoon, so our boys were able to see some ships pulling out, which got them excited for our ship to come in the next day.
* When we went to walk around and explore, it was not so amazing for us. The city shuttle (nothing to do with the hotel) that was supposed to come every 15 minutes did not come for half an hour and then was too full and told us we had to wait for the next one. In their defense, the National Red Bull Flugtag was going on, which is what we were trying to get to, down in Bayfront Park, and we just ran out of time to go explore that with all the waiting. However, we did find a Publix close by that had a buffet in the store that was not too bad for the price. We were able to pick up snacks, drinks, etc., for the room from there too. We walked for a while and then decided to just come back to our hotel to swim and just hang out there until we left in the morning, which this place is great for. We stayed on South Beach after coming back from our cruise, and that was a much more interesting area for sightseeing. We would suggest spending your time in this area at the pool area here. :)

HOTEL/CONDO:
* Okay, so the building is part hotel and part condo. There are people just spending the night or a few nights and there are people who live here. There are a few sections that are only able to be accessed by the people who live here, but we were able to get around to where we wanted to go with no problem. We actually loved the mixture. My youngest son spent a good part of the night in the pool with a little boy his age who lives there and they had a blast. His mother was talking to us about all the interesting people they meet. Very cool!
* The hotel front desk staff members were wonderful. We all loved the warm delicious chocolate chip cookies we received when we got there.

ROOFTOP: Everyone has access to the pool, hot tub area, and bar area on the rooftop.
* The pool was clean and refreshing. I know there was a shallower end and a deeper end, but I don't remember exactly how deep the deep end was.
* The hot tub was in an area by itself and was very nice. It was a large clover-shaped tub with four sections.
* The bar area was great. It was nice to go up and order a drink without having to run back to your room. The price was a little expensive but not bad for the area. It was definitely way less than on South Beach.
* We saw people with snacks and drinks, and no one said anything, so I think this was okay. I would think if you just used common sense and didn't bring glass or what not, it would be okay.

ROOM:
* Two comfy beds. Clean, white, soft sheets and blankets. Comfy pillows.
* Small sofa and table, mini fridge, room safe. Not overly crowded.
* Amazing balcony facing the bay. You can watch the private boats below you on the docks or the big cruise ships coming and going from here. It is kind of a narrow balcony but is pretty long and has two chairs and a small table.
* Very nice bathroom with large tub, toilet, and bidet.
* There is also a sink and counter area outside the bathroom to help with space and privacy for more than one to get ready at a time.

FINAL THOUGHTS: If we were just needing a place to stay before a cruise, I would definitely recommend this hotel. The roof top is amazing without having to go anywhere else if you don't want to. You could spend some time on your balcony and then leave for your cruise that you actually watched come in that morning. If you have a few days, think about throwing South Beach into the mix too!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Shawni_and_Dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2013

From the time we drove into the covered entry until we left, we experienced first class service and accommodations. Our room was nicely appointed, and the hotel offered many dining and shopping opportunities. Thanks for a great stay!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 30, 2013

We spent 7 nights at the Doubletree in December. It was okay, nothing great. The room was pretty clean, but the beds and pillows were so uncomfortable a good night's sleep was out of the question. The first room we were given had a view of a ping pong table on the roof of the adjoining hotel. Seeing that the majority of the rooms had balconies, we requested to be moved to one of those. This was only granted after asking to speak to a manager. There was also no fre wi-fi, the elevator to the pool was broken the whole week, and no outside seating at any of the restaurants located in the hotel.

Room Tip: There is a beautiful view of the bay - make sure to request a balcony room.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Wkdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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