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“Enjoyed the Stay” 4 of 5 stars
Review of Doubletree by Hilton Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
3.5 of 5 Hotel   |   1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)   |  
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Bed & Breakfast
Ranked #40 of 131 hotels in Miami
Charlestown, United States
1 review
“Enjoyed the Stay”
4 of 5 stars Reviewed August 18, 2013

Overall, I had an enjoyable stay at the Doubletree Hilton. Rooms were clean and quiet with nice amenities. Location of hotel is convenient to city transportation and restaurants. Management and staff were courteous and helpful. Attention to a few details would have made expeience flawless, i.e. check air conditioner to be sure it is working, etc.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, October 15, 2013
Dennis T, I'm glad to hear that you enjoyed your stay with us. I do apologize for the inconvenience of the a/c not working properly when you arrived. I hope that our engineering staff were able to fix it promptly for you. Thank you again for choosing to stay with us and hope that you'll be back soon.
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817 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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oxford, fl
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 15, 2013

Booked this hotel for a wedding. I got a two bedroom condo for the price of a hotel room!! Amazing!!!!! I felt like a rock star in this beautiful room in Miami! I never wanted to leave. Front desk staff is very sweet! Just a great place!!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, October 15, 2013
domsis, I'm glad to hear that you enjoyed your upgrade to one of the condos. Thank you as well for taking the time to post a review of your stay and for your comments regarding the staff. We hope that you'll choose to stay with us for your next trip to Miami.
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Key West, United States
2 reviews
5 of 5 stars Reviewed August 15, 2013

Highly Recommended I have been staying here for years and the staff is always on their game Never an issue or problem Staff is very friendly & professional Rooms clean, food good, great service all around I would tell anyone to stay here

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, October 15, 2013
Lewis C, thank you for review but more importantly for being a multiple repeat customer. Very happy to hear that you choose to stay with us often and thank you for your kind words regarding our staff. Looking forward to having you back with us again.
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Houston, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2013

The hotel was nice. We had an ocean view room. The staff was very accomodating when it came to cleaning, providing towels and any other toiletries. It was very nice...and the cookies are always a plus. The hotel is gorgeous inside!

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, October 15, 2013
Falecia M, thank you for your review and I'm glad to hear that you enjoyed your DoubleTree cookie. Thank you as well for choosing to stay with us and we do hope that you'll be back soon.
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Berlin, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2013

My wife and I stayed here the night prior to leaving for a cruise. We booked the cruise package, which provided breakfast and transfers to the cruise port for both of us. We arrived early and when we were told the room was not ready, the clerk offered to hold our bags for us while we went out to explore the area. It wasn't long before our room was ready, and I wasn't disappointed. We had a junior suite, which offers plenty of room to move around and space for luggage. The bed was great, and the room was clean and comfortable. Not surprising from a Hilton property. We definitely did not have the experience that vlmcclintock had; perhaps that was an issue associated with the condos (there is a condo residence associated with the hotel; not sure if there is joint ownership though). The hotel doesn't offer a shuttle from the airport, so a taxi ride will cost about $35.

There is a retail gallery attached to the hotel, which I didn't realize from reading the hotel information on the website. The deli offers sizeable sandwiches for a reasonable price, and has breakfast for a nominal price as well. So, you could save money if you chose to.

There is also a free trolley that travels throughout downtown and there is a stop conveniently located across the street. Use it - free is good. Taxis will run you about $20. You can go to the Bayside Marketplace or to the Brickell section of the city. There are some decent restaurants down that way; but don't expect anyone to ask you how your meal is (seems to be that way all over Miami...). There is a CVS on the corner of Second and Biscayne, but it doesn't have a minute clinic if you need it. However, the head pharmacist is one of the nicest people you'll meet.

Overall, I thought this hotel was a good place to settle in for a short visit to Miami, but I couldn't see spending $150+ per night for long. It's a clean, comfortable, place to stay, but if there are cheaper options available, check the reviews on TripAdvisor and decide from there.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, October 15, 2013
DHappytraveler, thank you for your very honest review of your stay. We appreciate you choosing to stay with us for your pre cruise stay. I'm happy to hear that you had a good stay and we're happy with your Junior Suite hotel room. I do hope that you'll choose to us for any return trips to Miami.
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fair lawn, United States
1 review
5 of 5 stars Reviewed August 12, 2013

hotel staff vas very accomodating, from the valet to room service. restaurants, shops and attractions very close to hotel. Pool is large, and hotel very clean. The bay view room was a bit of a walk from the elevator, but overall I was very satisfied with my stay and will stay in his hotel again

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, October 15, 2013
Jacob S, glad to hear that you found our staff helpful and accommodating. Thank you as well for choosing to stay with us and for taking the time to post a review. We do hope that you'll choose to stay with us for your next trip to Miami.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

Upscale presentation outside didn't really match the room's condition of the furniture and amenities. Concierge weren't too helpful..they didnt really listen to my questions before offering suggestions. The balcony was intimate with a nice view of the bay.The beds!!!! I never wanted to get up. Great stay overall, definitely recommended.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review, October 15, 2013
Kvince08, thank you for taking the time to review your stay and more importantly choosing to stay with us. Glad to hear that you enjoyed your DoubleTree bed and hope that you enjoyed the rest of your time in Miami.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Miami
#30 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Reservation Options:
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