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Doubletree by Hilton Grand Hotel Biscayne Bay: Traveler Reviews

3.5 of 5
1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)
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Doubletree by Hilton Grand Hotel Biscayne Bay
Ranked #39 of 131 hotels in Miami
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482 reviews from our community

Traveler rating
    146
    181
    75
    42
    38
See reviews for
Families
107
 
Couples
131
 
Solo
30
 
Business
111
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Fine hotel in a so-so building”
3 of 5 stars Reviewed March 12, 2013

The Doubletree is located on the water near the cruise port, which is probably very convenient for some. I spent most of my time in South Beach this trip but couldn't afford the sky-high prices. I also wanted to be closer to the airport for a very early morning departure. This was a fine compromise as the causeway over was nearby and the several nearby hotels made cabs readily available. The hotel is actually only a few floors in the mostly condo building. The building has seen better days. Dated public areas and a not very busy retail area. My room faced north toward the bay, but there wasn't much of a view of anything other than a parking lot, a building that appeared vacant, and a bit of water beyond.
The room itself was fine. Very quiet and well layed out. The staff was efficient and courteous, always smiling. I didn't spend much time in my room other than to sleep but it was comfortable. If I wanted somewhere to stay before a cruise or just after, this would be a good, affordable option but it doesn't have a lot of character.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask IncurableTraveler about Doubletree by Hilton Grand Hotel Biscayne Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
April 23, 2013
IncurableTraveler, thank you for your review and for staying with us. The building's association is in the process of looking at design firms to do renovations and also redesign some of the public areas. We're very excited about this and will hopefully get the project up and running within the year.
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Nebraska
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Convenient Property and AMAZING Staff!!”
5 of 5 stars Reviewed March 12, 2013

I have stayed at this property several times. The staff is wonderful! The location is great...it sits right on Biscayne Bay. The hotel is also 2 blocks away from the bus stop where you can take the bus to South Beach. The hotel has a few bars/restaurants on property so you really don't need to go out (if you don't want to). The hotel is in a huge 40 story building, but the hotel only has 8 floors. The rest of the upper floors are condos (I believe). Very highly recommended hotel! Thanks for the amazing service!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Traveler1Nebraska about Doubletree by Hilton Grand Hotel Biscayne Bay
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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
April 23, 2013
Traveler1Nebraska, thank you for being a mutliple stay guest. Happy to hear that you enjoyed your last stay with us and for your kind remarks about our staff. I hope that you'll be back soon.
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Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Nice hotel, but would require some refurbishment”
4 of 5 stars Reviewed March 10, 2013 via mobile

The hotel generally is good, had the luck being upgraded to a condo as well, however, the rooms are very old and parts are rusty... Very spacious room and very nice front desk staff! The gym was okay, but had to walk into the hotel for that as it is located in a different building. Fabulous view from the balcony

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
Ask ThiesHH about Doubletree by Hilton Grand Hotel Biscayne Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
April 23, 2013
ThiesHH, thank you for choosing to stay with us and for taking the time to review the hotel as well. Thank you for the input as well as we're constantly trying to improve our hotel rooms and condos. I do hope that you'll choose to stay with us again for your next trip to Miami.
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MIDLANDSUK
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Excellent Luxury Condo”
5 of 5 stars Reviewed March 6, 2013 via mobile

We stayed here in a 2 bed condo.. Wow absolutely amazing pure luxury..... Great views of the bay,nice warm pools and jacuzzi,helpful staff and good location for airport and cruise port.....can't wait to return for longer as we were only here on our last night before flying back to UK.....

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChrisJon about Doubletree by Hilton Grand Hotel Biscayne Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
April 23, 2013
ChrisJon, thank you for your review of the hotel. I'm glad to hear you enjoyed your stay in one of our condos. Glad to hear that you're planning to stay with us again for your next visit to Miami.
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Cabrera, Dominican Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“very good!!”
5 of 5 stars Reviewed March 5, 2013

A hotel completes, the staff is very pleasant and great professional, rooms are spacious and very comfortable, the hotel is good place in Miami. We have pass an excellent stay.Restaurants are varied and the cooking is completed.The warmed swimming pool is an additional asset

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by pneri59 for Miami
Ask pneri59 about Doubletree by Hilton Grand Hotel Biscayne Bay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
April 23, 2013
pneri59, glad to hear that you enjoyed your stay with us and were able to spend some time at the pool. We hope you'll stay with us again next time you're in Miami.
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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Miami
#37 Business Hotels in Miami
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Doubletree by Hilton Grand Hotel Biscayne Bay
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