As a long-time HHonors member, I want to start out with the positives. The staff at this hotel --from the front desk to the parking guys to the housekeepers -- are tremendous. My room was also good -- a junior suite with a little balcony. Over the loading dock and with no sun at any time of day, but since I booked a smoking room I can't complain. Acually greatful I was able to book a room that permitted smoking close to my meetings in Miami Beach.
But the property is very very tired. The rooms are dark and dated, with beat up furniture and old carpeting. The exception is the beds -- they are fresh and comfortable, and even this smoking room does not smell. Even so, from the decor you'd think you were in an airport hotel. Not good. Needs updating badly.
The worst thing is the locaton. There is nothing within walking distance of this hotel. The shopping area connected to the hotel is gruesome, dark, and a little creepy. There is a deli, but it's also not very appealing. You really need to get in a car to get anywhere you'd probably like to go, thereby incuring addtional parking fees (and parking here is pricey -- $29/night) and the inevitable Miami tolls. BTW, keep in mind that when they tell you the "hotel across the street" charges the same for parking, they're refering to the Hilton, part of the same chain.
In short, I'm disapointed in the property but very satisfied with the service provided.
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- Also Known As:
- Doubletree Miami
- Doubletree Grand Hotel Biscayne Bay