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“Thieves at the hotel” 1 of 5 stars
Review of Quality Inn South at the Falls

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Quality Inn South at the Falls
2.0 of 5 Hotel   |   14501 South Dixie Highway (US 1), Miami, FL 33176-7925   |  
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Ranked #81 of 130 hotels in Miami
Los Gatos, California
1 review
4 helpful votes 4 helpful votes
“Thieves at the hotel”
1 of 5 stars Reviewed June 9, 2013

We stayed here in Feb of '13. During our stay, my daughter left an iPad in the room. Someone who had a room key broke in while we were away and stole her iPad and an iPhone charger. The lock was not tampered with, so it was definitely an employee. The manager told us we had to file a police report, which we did. The manager also told us the hotel's insurance would reimburse us for the loss since it was the hotel staff member that committed the theft. We have yet to receive any money and the manager will not return our calls. Beware!

Stayed February 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Tallahassee, FL
Top Contributor
167 reviews 167 reviews
47 hotel reviews
Reviews in 63 cities Reviews in 63 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed May 20, 2013

We were quite comfortable in our room at this Quality Inn. Good hot breafast-- eggs sausage plus the usual fare. Good coffee-- our check in was smooth-- witth a warm and friendly staff. The price was right. There is an excellent Italian restaurant attached to the hotel. In fact that's where they serve the breakfast. I'd recommend the hotel. Not a luxury Inn but nice.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2013

The excellent staff at this location made our stay worth it. I was there for a college reunion and the time we spent here was fabulous. Thank you to every single person that made our stay enjoyable. Thanks you So Much

Millie Dee

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw, MI
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 13, 2013

We stayed at this hotel post-cruise so we could visit Everglades National Park. Location was great and the people were very pleasant. The room was so outdated that I don't even know where to start. There were many things in disrepair including the toilet. I must say that everything was clean and the bed was very comfortable. The cooling/heating system was your standard older noisy unit but that didn't really bother us and we slept good. We did eat the Italian restaurant attached to the hotel. The meal was excellent but the service was horrible. We pretty much were invisible to the staff, especially the water, except for one nice young busboy that was kind enough to fill our water glasses. I would highly recommend avoiding this restaurant despite the good food. We did not feel unsafe in the area, but we really only spent the night and didn't go far from the hotel.

Room Tip: I asked for a room away from the smoking rooms. We did not smell any smoke in our room at all.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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ontario
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 2, 2013

Stayed back in 2009 was we where impressed, so we decided to stay one night on our way to Key West what a mistake, the place is exactly the same as it was 4 years ago, the only problem is it is getting run down, nothing has been done to the place in 4 years, no paint no upgrades nothing, When we asked the gentleman at the front desk about a great restaurant called Captains Tavern he told us he never heard of the place, once we were in our room I checked the Info book that is supplied by the hotel and in side the book was Captain's Tavern listed, I then told that person that I found the restaurant in their book and his rely was "I never look in those books'. Hotel needs a upgrade.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nassau, New Providence, The Bahamas
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 21, 2013 via mobile

I ended up here after buying three nights without knowing where the hotel was. I did this because my usual places were unavailable at short notice. I was pleasantly surprised for the value and the accommodations were good. I was too close to South Dixie for my liking but this did not disturb the quality of sleep. What was a it of a nuisance was the diesel truck the guy next door started up at 6 am and let run for a half hour. Still the place warranted a return visit to see how the rooms at the back would stack up. The Internet was fairly high speed and allowed me to watch Netflix. I would recommend it to those who need to be in the general area of the Falls to save on driving time. Short drive to Dadeland and to Southland as well as being close to Brandsmart.

Stayed January 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2013 via mobile

First of all there is nothing quality about this place! I got a non smoking room that had a stale smoke odor... Stains on the rug.. Disgusting dirty microwave. People were bopping around room to room and it became clear they were actually living there as tho it was a apartment building! Upon sitting on the bed after I pulled the top comforter off a bug came crawling out!!! I googled the bug and it became clear it was obviously a bed bug.. I also looked up reviews on the quality inn and I found other reviews of there being previous incidents of bed bugs. I brought the bed bug in a tissue to the front desk.. Although the lady was very nice and kept apologizing, an apology was all i got. Needless to say I grabbed my bag and went and stayed at a hotel down the block... I was not chancing it at this disgusting NON Quality inn!

  • Stayed March 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn South at the Falls

Address: 14501 South Dixie Highway (US 1), Miami, FL 33176-7925
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #81 of 130 hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn South at the Falls 2*
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Also Known As:
Quality Inn South At The Falls Hotel Miami
Quality Inn Miami
Miami Quality Inn

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