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“Beautiful and Luxurious” 4 of 5 stars
Review of Miami Marriott Biscayne Bay

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Miami Marriott Biscayne Bay
3.5 of 5 Hotel   |   1633 North Bayshore Drive, Miami, FL 33132 (Downtown)   |  
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Ranked #34 of 131 hotels in Miami
GreenLeadersSilver level
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Beautiful and Luxurious”
4 of 5 stars Reviewed January 4, 2014

Lovely accommodations and steps onto Miami Beach. Price wise it's worth every cent. The area is booming with day and nightlife. This hotel is world class. Do yourself a favor and check into this first class experience.

Room Tip: Ask for a beach view room
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Green Features: green housekeeping is in full effect at this property
  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosting_Ambassador, Guest Relations Manager at Miami Marriott Biscayne Bay, responded to this review, January 5, 2014
Dear ausetkmt,

It is always great for us to hear that a guest had such an enjoyable experience. Thank you for sharing your feedback with other members.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,142 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (244)
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Minnesota
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2014

We stayed at the Miami Marriott Biscayne Bay for a business convention, and they didn't disappoint! Beautiful hotel within walking distance to the Bayside Marketplace, which we loved. Rooms are spacious and the beds are oh, so wonderfully comfortable! Staff is very friendly, and more than willing to help make our stay enjoyable. Did I mention the view? Stunning!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosting_Ambassador, Guest Relations Manager at Miami Marriott Biscayne Bay, responded to this review, January 5, 2014
Dear Firefly553,

Thank you for sharing your perfect experience at our hotel and for telling members about our "stunning" views. We hope to welcome you back again one day for a leisure getaway, but are so happy that you enjoyed yourself during your business convention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainville, Connecticut
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 1, 2014

Great spot, right on the bay for a business trip. Pretty easy to get to and it has a strip mall attached for restaurants and shopping. Walking distance to water activities as well such as shark tours...Great spot!!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosting_Ambassador, Guest Relations at Miami Marriott Biscayne Bay, responded to this review, January 2, 2014
Dear Tropguy,

Thanks for sharing your review of our hotel as a "great spot." We hope to welcome you back again one day for a leisure getaway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2013

Stayed for 1 week in December 2013, with my young family, the staff were amazing, always smiling, very helpful, big shout out to the staff !! The Hotel is nice, nothing fancy, it has a small pool and the restaurant is good for breakfast, again nothing special, but good for the money, be careful in the evenings as there are a lot of homeless people in the neighbourhood and 1 or 2 blocks away the surroundings get sketchy and unsafe. There were lots of families with young children at the hotel and they all seemed very happy. It's about 30 minutes to the Airport (MIA) and about the same to South Beach. Shops and restaurants on your doorstep, there is a shared shopping/lobby with the Doubletree next door - overall I'd come back if I were with my young family, but I'd go somewhere better if I were looking for more of a grownup experience.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosting_Ambassador, Guest Relations Manager at Miami Marriott Biscayne Bay, responded to this review, January 2, 2014
Dear drbillVancouver,

We are glad that you selected our hotel for your family vacation and that you all enjoyed your stay with us. We will be sure to pass along your appreciation of our staff to them at our next meeting.
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Santa Barbara, California
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 30, 2013 via mobile

We spent three nights here while helping our son move into his new place in Midtown Miami. The location was excellent and we could walk from the Marriott to his loft past a beautiful bay front park. The hotel room was well appointed and spacious and we had a beautiful view of the marina, Miami Beach and the cruise port. Customer service was 5 star - from the parking valet, the Elite customer service rep Wesley and the front desk. Highly recommend.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosting_Ambassador, Guest Relations Manager at Miami Marriott Biscayne Bay, responded to this review, December 31, 2013
We are thrilled that our hotel provided a convenient home base for you and your husband as you helped your son to relocate. We hope to welcome you back again one day now that you have family in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 29, 2013

I stayed here for a night. The front desk took her time checking people in, there was only 1 person in front of me but I waited a while. A gentleman then ask if he could help me. It only took him 3 mins to check me in and I was on my way. The room was 'ok', just like any other marriott. The bathroom was small, the door makes it awkward. You wouldn't be able to get into the shower without closing it the door first because it would be in your way to get into the tub/shower. The towels old and rough. The view was the only thing that was great. Down below our room was the marina. Parking will cost you money, and internet will also cost you money. In the morning we saw the line of people who wanted to eat at the restaurant. I think they only have 1 restaurant, and the hotel itself is pretty huge. The pool is outside, so the day we stayed here it was windy, there wasn't any activity we could do indoors. So that was half a day of nothing to do.

You will still have to drive 10 mins to South Beach

Room Tip: Stay in South Beach, everything is there you will not need your car.
See more room tips
  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosting_Ambassador, Guest Relations at Miami Marriott Biscayne Bay, responded to this review, December 31, 2013
Dear SillygirlP,

We take all feedback seriously, and sincerely regret that we did not meet your expectations for our hotel. While there is nothing that we can do with the existing layout of our guest rooms (bathroom door/shower access), we do work hard to ensure that amenities like our great views and warm, friendly staff make up for any possible shortcomings. And while our parking and Internet fees are in line with similar full-service properties in the area that offer the same level of services, amenities, and location, in your case, it appears we failed to meet expectations for good value for dollar, and for that we are truly sorry.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 29, 2013

The hotel is completely unreasonable. It has terriablely dated rooms with the minimal view from their "Bay View Rooms", and it has bad sound isolation since the hotel seems did not even used double layer window. I can hear clear sound of motorcycles from the bridge. I found the dirts on the bed - a woman's long hair, and who knows what's there that are invisiable to naked eyes.

Frankly speaking, the room are even much worse than the room from Courtyard or Fairfield. It's definately not worth it to stay in this dated property since it has almost the same price as Conrad or Hilton, and I can't see any "soft" advantage, i.e. good service, thoughout my stay. If you want better environment but have to stay in marriott hotels - pay more and stay at one of the two JW Marriott, or cut your cost and stay somewhere else.

Nothing special, and a overpriced hotel which charges a marriott price and operate at a level below courtyard. I won't come back.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hosting_Ambassador, Guest Relations at Miami Marriott Biscayne Bay, responded to this review, December 31, 2013
Dear Chenris,

Thank you for taking the time to post your review of our hotel. While it is our intention to exceed the expectations of each and every guest, clearly we have fallen short in this regard with your visit and experience. We will be using this opportunity to review our housekeeping procedures to ensure that Marriott's high standards of hospitality continue to be met. We sincerely regret the sound disturbance you experienced. Our location can mean extra noise at certain times depending upon the traffic in the area and we apologize if this inconvenienced you in any way. Our pricing is also in line with similar properties in this area and we feel that we offer good value given our location and extensive facilities. However, in your case, it appears we failed to meet expectations, and for that we are truly sorry.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Miami Marriott Biscayne Bay

Also Known As:
Miami Marriott Biscayne Bay Hotel
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami
Miami Marriott
Address: 1633 North Bayshore Drive, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#17 Family Hotel in Miami
#28 Romantic Hotel in Miami
#30 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Miami Marriott Biscayne Bay 3.5*
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