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“Great view and convenient shuttle to South Beach” 5 of 5 stars
Review of Miami Marriott Biscayne Bay

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Miami Marriott Biscayne Bay
3.5 of 5 Hotel   |   1633 North Bayshore Drive, Miami, FL 33132 (Downtown)   |  
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Ranked #18 of 111 Hotels in Miami
Certificate of Excellence 2014
GreenLeadersSilver level
Redmond, Washington, United States
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Great view and convenient shuttle to South Beach”
5 of 5 stars Reviewed May 1, 2013

The hotel has a shuttle that leaves at 1pm and comes back at 6:30pm and 9:30pm. We had a great at the beach. Our room had a great of view similar to that on the cruise ship except the room is a lot bigger. There a free trolley that goes to the down town but that it stops at almost every block and it is very slow.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMiami, Manager at Miami Marriott Biscayne Bay, responded to this review, May 7, 2013
Greetings,

We appreciate you taking the time to review your most recent stay and for your kind words. We also have a free trolley service that takes guests into the burgeoning Midtown area of Downtown Miami and may people are enjoying this new route. Thanks for your business!
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1,535 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mackinaw City, Michigan, United States
Top Contributor
96 reviews 96 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 30, 2013

This hotel is high-end. Valet parking. Great linens. Friendly and helpful staff. Top notch service, white glove service in many ways. Super location. Great views from rooms. We received an excellent deal on this hotel. We love this hotel.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Havasu City, Arizona
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 28, 2013

Very helpful staff. Great room with great view of the cruise port and downtown. Very clean room and loved the coffee maker option as well as our small balcony. Internet charge a bit extreme considering what rate is and I was unable to receive signal in lobby (others seemed to not be having same difficulty). Great happy hour 4-7 (unfortunately, I got thirsty at 8...) The breakfast buffet (included in our booking) was wonderful. Many, many options for food selection as well as dining (indoors or out). Friendliest omelette maker I think I've ever met. (Thank you!) Service was excellent but paying $6 for tea/coffee seemed a bit extreme. The adjoining Doubletree provides a small mall of shops including a café, beer/wine store, and salon. (be sure to check out the pampered pet shop as well). The pool area is large but the pool itself (and the jetted tub) are dated to be sure. Did not take advantage of the poolside bar (closed at 5?). The pool, however, was comfortable so must be heated to some extent. MetroMover station within walking distance so took that to Bayside Marketplace to catch the GrayLine Hop On/Hop Off Bus tour (highly recommend but be patient as can be "iffy" at best).

Room Tip: Ask for rooms on higher floor and request view of bay. If available, the reception folks are very ac...
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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MarriottMiami, Manager at Miami Marriott Biscayne Bay, responded to this review, April 30, 2013
Thank you very much for your review of our hotel. We are pleased that you enjoyed your stay with us and are sharing your feedback with the pertinent associates. We truly look forward to your next stay with us.
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Durham, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 28, 2013

I really enjoyed my stay at this Marriott location. I was there on a short pre-cruise stay. Our first room was not what we selected via the Internet, but we were quickly given the PE we expected. The outdoor area was an amazing place to grab a drink and enjoy the bay view. The lobby area was very sophisticated and there was plenty of room to just relax. The room was very clean, the bed was comfy, and the shower was hot. The best part was the panoramic view of the bay and the city. The location was perfect as we caught the trolley to Bayside for a bite to eat and we rode it back in time to change for a night out in SOBE. The people at the front desk were SUPER friendly and we were even given conch fritter samples on our way out for dinner. They were delicious! I definitely plan on staying there again.

Room Tip: Select a higher leveled room with a view!
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oshawa, Canada
1 review
5 of 5 stars Reviewed April 26, 2013

We had a conference at this hotel and it was wonderful, Everyone was so helpful and anything we needed they had it for us in minutes , Awesome staff and service, I wish I had all the names but i don't ... Eva and Big Momma to name just a couple plus Carlos on the patio , The whole staff is top notch , I am a lead for a customer service team so I know good service when I see it in action! Thanks to the staff and the Marriott for a very successful conference ,,,hope to come back real soon on vacation ;)

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Worth, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 26, 2013

Stayed here for one night before heading out for a seven day cruise out of Port Miami. The hotel has a nice foyer/lobby area and we were greeted quickly by a bellman. Check in was quick and pleasant. Our particular room was a little on the small side, but clean and a great view of the bay. The TV remote did not work, and our patio door was troublesome to get open and closed due to issues with the lock. The bed and sheets were clean and comfortable. Breakfast was TERRIBLE!! Rock hard biscuits, warm milk, and watery eggs. Definitely skip the breakfast. Overall, nice room with a great view. I would recommend checking out other options in the area for the price though.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottMiami, Manager at Miami Marriott Biscayne Bay, responded to this review, April 30, 2013
Good day!

I am sorry that we missed the mark on your most recent stay with us. I am going to share this review with our executive chef today as he is intensely focused on food quality. Additionally I will be working with the Engineering team to inspect the balcony doors in the hotel. They are strong and heavy (as they should be for safety reasons), but this should not cause such difficulty in opening them. Our views are second only to our service. We wouldn't want anything to get in the way of that.

Thanks again!
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Dallas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 25, 2013

I stayed at the Marriot Biscayne Bay while working with a Cruise line on a technical project.

Check in was a breeze with super friendly staff.

My King Bed room on the 15th floor was spotless and fresh.Sometimes hotels adjacent to the water tend to be a bit damp until one cranks up the A/C, but that was not the case.
Additionaly the room was close to the elevator which typically proves noisy but it was not.
There is however a radio tower with hazard beacons just about at this room's level. They are red strobe at night which really lights up the room's wall. Kind of like the Seinfeld "Kenny Roger's Chicken" episode. No worry though, the room darkening drapes took care of that.

The restaurant was a bit pricey but the hall connecting to the adjacent hotel has good alternatives and a convienience/liquor store. Plus there is a Publix market within walking distance.

It is close to the Cruise terminal for those taking a sail and I would stay again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Miami Marriott Biscayne Bay

Address: 1633 North Bayshore Drive, Miami, FL 33132
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Miami
#12 Family Hotel in Miami
#16 Business Hotel in Miami
#17 Romantic Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Miami Marriott Biscayne Bay 3.5*
Number of rooms: 580
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami

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