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“Great Location1” 4 of 5 stars
Review of Miami Marriott Biscayne Bay

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Miami Marriott Biscayne Bay
3.5 of 5 Hotel   |   1633 North Bayshore Drive, Miami, FL 33132 (Downtown)   |  
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Ranked #31 of 129 hotels in Miami
GreenLeadersSilver level
Nova Scotia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Great Location1”
4 of 5 stars Reviewed February 27, 2013

Clean and comfortable with a bonus view of the cruise terminal. Short taxi ride to the cruise ship ($10 -12). Nice location; the trolley (free) stops outside the door. Be sure to stop at the Bayshore Mall...not for bargains but worth a look. Hotel has a few dining options onsite...all perfectly acceptable unless you are a vegan.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama, Panama
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2013

I went to this hotel for work and family because then we would leave for orlando. The hotel staff really knows what they do. Everything is very good, room, cleaning, shopping, food, drinks ..... Everything. No complains at all.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Maria Island, Florida
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 25, 2013

We stayed 3 nights. For a hotel of this category we would have expected more amenities such as:
an exhaust fan in the bathroom. Steam was a problem here.
more towels
shower cap
mini bar
terry robes

The room had a nice view. However it was on the small side for a hotel of this class.
The TV did not work properly. Even though we reported this, it was never fixed.
There was a charge for wifi in the rooms.
The business center charged $6.00 for an internet work station for 15 minutes.
I would not stay there again. It was an expensive property but not 5 star.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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MarriottMiami, Manager at Miami Marriott Biscayne Bay, responded to this review, March 6, 2013
Good Day!

Thank you so much for posting this detailed information here on TripAdvisor. We listen to the feedback of all of our guests as we are intensely focused on constant improvement. I have shared the information in your post with our Housekeeping and Engineering teams who will work to ensure that these errors are not duplicated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EL PASO
Top Contributor
83 reviews 83 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 25, 2013

Nice hotel and rooms with out of this world views.
Perfect location if you are boating and need to stay in the Downtown Miami area.
Perfect for the boat show.
Lots of choices of bars and cafes and other food choices right on the property or next door.
A great conceirge room for guests.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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USA
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2013

The hotel was very good and solid. Typical Marriott. The staff was very friendly and accommodating. Stayed after a cruise which was very nice! Rooms clean a and food was good but expensive - Weird service charge on the food bill.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 21, 2013

Stayed 1 night after returning from a cruise, and the hotel and staff were wonderful. The staff went out of their way to help us get into our room as early as possible, and also stored our luggage for us until the room was ready. The staff also helped us find things to do in Miami, got us cabs, and helped with all our luggage. Top notch customer service! We had a room with a bay view which was beautiful, but for a room with a rate of $380 plus tax we were disappointed there were not more perks like, free breakfast or free wifi/internet. Hard to believe you pay over $400 a night for a room, and then you have to pay an additional $12.95 per day for internet.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sewell, New Jersey
Top Contributor
88 reviews 88 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 20, 2013

Front desk staff very enthusiastic and personable. It was tough to get their attention however, due to the overflow crowds they had. Had a number of problems with my room, but couldn't get to anyone in the front desk area. Upon check-in, I noticed a stain on the underpart of the toilet seat. Internet connection was slow at best and froze on many occasions. Clock would not illuminate, so I couldn't tell what time it was at night. Clock eventually died on my 2nd night. TV didn't have a signal for certain channels. Finally got it fixed on my 3rd night (didn't report it until then).

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Miami Marriott Biscayne Bay

Address: 1633 North Bayshore Drive, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Miami
#17 Family Hotel in Miami
#27 Romantic Hotel in Miami
#31 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Miami Marriott Biscayne Bay 3.5*
Reservation Options:
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami

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