The hotel was clean and the view was wonderful. The customer service lacked. We stayed two nights and had issues with the TV. We called to get maintenance, he stopped by, messed with the TV, left again and never came back and the TV never worked properly and no one seemed to care. We asked for an upper level room and we were on floor 6, not even close to upper here. The hotel just didn't have the welcoming feel that I am used to from the Hilton Chain and we won't be back. If breakfast was served in the hotel, we weren't told about it.
The electric bike rental from the company that works with the hotel was awesome!
- Also Known As:
- Miami Marriott Biscayne Bay Hotel
- Miami Marriott Biscayne Bay Hotel Miami
- Marriott Miami
- Miami Marriott
- Reservation Options:
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