I arrived to check in and was greeted by Sarah at the front desk, who couldn't have been more friendly and proceeded to inform me that I had been selected as the guest of the day and would be receiving and uprade to one of the suites on the top floors with extra perks. This made my stay all the more memorable. Our room was beautifully appointed and so comfortable. The first time I have ever stayed in a room with 2 bathrooms! Soon after we got to our room, they arrived with a tray of fresh fruit and bottled water. The upgrade came with access to a private lounge reserved for those on the top floors. The lounge was full of different drinks (beer, wine, soda etc), also coffee and tea. We also went there for complimentary hot breakfast the next morning, the fanciest breakfast spread I've ever had the pleasure of experiencing at a hotel on their dime. We ate dinner at the hotel restaurant, Toro Toro. The service and the food were both top notch. My only complaInt about dinner would be the music was too loud for me to enjoy my wonderful dinner. It was flowing in from the bar....I just like not having to talk very loud to my server. The food was outstanding. I had this salad that I would order again in a split second and we both (my daughter and me) had divine beef entrees! We stayed because we were leaving out on a cruise from the Port of Miami the next day. We had quite the panoramic view out our window of the port. The view was everything and more out the windows of our room. The staff was all very friendly and personable. First rate! I can't wait to stay there again!