In this hotel, staff makes all the difference. I recently stayed at the hotel at Miami Beach, and just now I see the difference in the training and commitment of the employees. I was impressed how friendly, helpful, professional, and attentive were all the people I encountered during my stay.
Rooms are nicely furnished, and views on the ocean side are spectacular. Get up for sunrise, and you'll know what I am talking about. Bed was comfortable, bathroom nice and clean.
Breakfast is bit pricey, but the buffet offers plenty of choices, service by Aime is excellent. I also had the pleasure to have drinks with some colleagues at the Toro Toro bar. Erika the bartender was very pleasant, always smiling. Service provided by Matej in the restaurant was very professional and friendly.
Overall, the hotel has great location, great restaurants on property, Starbucks in the lobby, and some of the best staff I have encountered.