The hotel staff was very friendly and accommodating. They followed up quickly on all of our small requests. Rooms were clean, bed was perfect. The fitness room is as complete as any that I have seen (free weights 5-90 lbs, bench press, adjustable benches, Smith machine with good variety of plates 5-45 lbs and ~15 ellipticals and treadmills with video screens).
Miami has excellent bike paths so we rented a couple high-end A2B electric bicycles at the hotel and rode 15 miles out to Key Biscayne to see the lighthouse and park. What a fun experience and I will definitely rent the bikes again because the electric power was so easy to control and made all of the bridge climbs a piece of cake. I passed many folks who were huffing and puffing their way up the bridges, but I didn't sweat one drop and I just dinged my bell as I past by them. Ray made this experience so fun by taking extra time explaining the route and providing detailed maps including specific areas of interests (i.e., the best fruity Mojito drink bar in Miami, movie star homes, etc.).