We had a few days in Miami before driving down to the Keys and decided to stay at the Intercontinental. It is a busy place, close to the cruise ship terminals, city center and stadium but once you cross through the lobby and up to your room..it has a really nice zen feel. The front desk staff was great and very accommodating. We were traveling as a small group with "grandma" and they were great about arranging adjacent rooms, etc. We had rooms on a high floor overlooking the harbor. Great view. The concierge floor was fantastic. Breakfast, light snacks, happy hour...service and staff in the lounge was great and it was possible to wander in and out for bottled water and a place to hang out. Very comfortable too. We were actually sad to leave. We tried to get reservations for our return stay from Key West, but they were fully booked. Next time, I hope.