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“Club room was awesome!” 5 of 5 stars
Review of InterContinental Miami

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InterContinental Miami
4.0 of 5 Hotel   |   100 Chopin Plaza, Miami, FL 33131 (Downtown)   |  
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Ranked #6 of 129 Hotels in Miami
GreenLeadersGold level
Mukilteo, Washington
1 review
2 helpful votes 2 helpful votes
“Club room was awesome!”
5 of 5 stars Reviewed October 30, 2013

We stayed in a room on the club level. The room as well as the bathroom were very spacious. We had many large pieces of luggage on the floor, including a bike case and a toddler bed, with no issues comfortably walking around. The staff in the club room, Flora, Ingrid, and Elvin, were amazing! They were so friendly and helpful and were always smiling. The restaurant downstairs is delicious with excellent staff. We had an overall great experience.

Green Features: There was a recycling bin right in the room making it very easy to recycle.
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 8, 2013
Dear Sangita16,

Thank you for the awesome review. We are so glad that you had the opportunity to experience the Club InterContinental Lounge. It definitely is an exclusive, one of a kind experience that makes any trip that much more special. We will make sure to let all of the Club InterContinental Lounge team know that they provided exceptional service. Again, we thank you for your comments as they are a gift. We hope to have the opportunity to provide with many more great experiences soon.
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2,944 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (659)
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English first
Cochabamba, Bolivia
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2013

Location is very good for business, it is also very conveniently located to drive to south Miami or the beach, close to the airport.
The rooms are good size, specially the bathroom. The pool is very nice, good enough size for swimming. We were a little disappointed with the fitness room when in our second time were told there was an extra charge and was not included with the room.

Overall we had a great stay and would go back in a heartbeat.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 8, 2013
Dear alfonso v,

Thank you for sharing your nice comments. We are glad that you enjoyed your overall stay with us, from the spacious guestrooms to the pool and hotel location. We also thank you for sharing your comments about the fitness center at mySpa. We will make sure to share them with the entire team as we take your comments seriously. Thank you for the recommendation and hope to welcome you back soon, whether for business or leisure.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

My first time in this hotel- excellent service, extremely helpful staff and located close to downtown businesses and AA arena. Very accomodative partcularly to my son, who was there while I was on business. Essentially the staff pampers you.

The hotel is very big and gym/pool facilities are extensive.

My son didn't want to leave and has been asking me to take him back to this hotel ever since.

If any drawback it is the price, which can be discounted, and the cost of parking. But definitely worth the extra cost.

Room Tip: Plan in advance
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 10, 2013
Dear ngebalde,

Thank you for the great review. We are so glad to have surpassed your expectations. We love to cater all of our guests, both leisure and business travelers alike. We will make sure to share your positive comments with our entire staff. Indeed, our hotel is located in the heart of downtown Miami, close to everything important; but still provides an oasis within paradise. We look forward to being your home away from home on future trips to Miami.
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South Florida, Florida
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 29, 2013

As a local to Miami, I had friends in town visiting and decided to treat them to a massage. Of course I treated myself to a massage as well and had Carolina as my therapist. She was very receptive to my needs, and held a conversation enough to make me feel comfortable without jeopardizing a peaceful experience. This is hard to find! My friend had Alexander as her therapist and he made her feel very comfortable as she typically enjoys female therapists. Exceptional experience and I would definite recommend the experience to others.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 10, 2013
Dear Live0Love0Travel,

We love hearing from our locals. Thank you for sharing your great comments and your recommendation; we will make sure to share them with our entire spa team. Indeed, all of our spa therapists are exceptional, among the best in the city. The spa and our team is one of the hotel's best kept secrets. We hope that you return soon. We are continually adding new products and services to our menu, so stay tuned.
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Memphis, Tennessee, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2013 credit card Amex Card Member Review

I have stayed her several times while in Miami on business in the last few months. The rooms are spacious and comfortable. I was upgraded to Club level on the most recent visit. The staff is always top notch, and the conference rooms are among the best I've used. . Pros: Comfortable bed, great lobby bar and good food. Nice selection of TV channels. My room was clean, towels large, and everything worked well.
Con: I had packages delivered before my late evening arrival. They were stored in the FedEx office. That office closed at 6 pm so I had to wait until the next morning to get my packages.

Room Tip: I was near the elevator on the second floor, but didn't have any complaints about that. However...

Stayed October 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 10, 2013
Dear Chris L,

We are glad to read that you are a repeat guest and more importantly that you have had great experiences. Our hotel caters to both business and leisure travelers alike. We thank you for all of the thrilling comments from the comfortable guestrooms to Toro Toro and the top notch service. We will make sure to share them with our entire staff. We are sorry to hear about your experience with FedEx. We will make sure that these matters are addressed so that they won't happen again. We look forward to being your hotel of choice on all future trips to Miami.
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Swansea
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2013

Having stayed at Intercontinental hotels across USA and Europe, I can honestly say this is one of my favourites. The whole check in process is smooth, from the Valet Parking to the friendly desk staff.
The rooms are fantastic, bathrooms having a bath tub and walk in shower. The restaurant downstairs serves excellent food and has some great staff. All in all a wonderful place to stay.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 10, 2013
Dear LesterTheNightfly,

Thank you for the wow comments. We are so glad to hear that we are one of your favorite InterContinental locations, especially coming from a savvy traveler as yourself. We will make sure to share all of your excellent remarks with our entire team. We are also thrilled that you had the opportunity to enjoy Toro Toro as it one of Miami's top dining hotspots. We look forward to providing you with many more wonderful stays.
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Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 25, 2013

Have been there at least 10 times in the las 1 years, checked out today. Well located for business. Near most attractions for tourism. Price is decent. Rooms have all you want. Wifi is good. Sometimes noisy from room to room. Food is good but not great. Front desk normally well available for checks in and out except today. When i checked in the device that made the room keys was down and when i checked out the desk was crowded so i left and asked my secretary to do phone ckeckout

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arminio R, Director of Operations at InterContinental Miami, responded to this review, November 10, 2013
Dear Juan P,

We love our repeat guests. We are glad that you enjoyed yet another great experience with us. Indeed, our hotel is great for leisure and business travelers alike. The hotel is located in the heart of downtown Miami, close to many of the city's top attractions. We are sorry to hear about the delay in the checkout experience on your day of departure, but we are glad to know that it was resolved in a timely manner. We hope to welcome you back to our hotel soon.
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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 129 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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