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“Valet Parking Service” 5 of 5 stars
Review of InterContinental Miami

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InterContinental Miami
4.0 of 5 Hotel   |   100 Chopin Plaza, Miami, FL 33131 (Downtown)   |  
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Ranked #5 of 129 hotels in Miami
GreenLeadersGold level
San Juan, Puerto Rico
1 review
“Valet Parking Service”
5 of 5 stars Reviewed October 19, 2013

Want to thank Hamilton and Marvin for their services in the valet parking area! The room and bar area service were great! Great location, view to the harbor excellent. Near to downtown area in order to visit stores and various restaurants. Like a lot near to the Bay Side and the AA Arena.

Room Tip: Ask for view to the harbor.
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Carlisle, Pennsylvania
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 18, 2013

This is a typical Intercontinental Hotel--high class, clean, large rooms, good service. It's everything I expected. However, the one drawback was the internet service. Trying to a get a wireless signal was challenging and when I resorted to the hardline, it wasn't much better. For such a great hotel, they need to update their internet service. If you're not concerned with that, this is a fantastic place to stay. it's right on the water and only a short walk from some great nightlife in the Bayside Marketplace.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

Fantastic hotel. Modern, clean, first-class, with fabulous outdoor pool. Hilaire Louis-Jean (Uniformed Services Manger) was extremely helpful with luggage at check-in and checkout. It made the transition from the taxi to the room and back to the airport a breeze.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed October 18, 2013

I stayed at the Intercontinental a couple of weeks ago, after having an overnight flight finally I arrived at the hotel at 8 am, I was gonna try to get an early check in which I thought would be difficult, I went to the front desk and Stephanie welcomed me, she was very nice and professional and granted me the early check in, this was a good way to start my stay in Miami. The room was spacious, I had a nice view. One recommendation I have is don't touch the minibar.
At night I went to Toro Toro, it is a bit expensive but it's worth it.
The service in general is excellent, definetely I recommend this hotel and I will be back soon.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Key Biscayne, Florida, United States
1 review
5 of 5 stars Reviewed October 17, 2013

I was recently here with my three friends from Canada, Im local but in the spirit of vacation I stayed at the hotel. Didnt have a view of the ocean but I was able to look over Miami and appreciate the beautiful city it is. Not only were our suites nice but all of the amenities were perfect as well, so much so, we really did everything on-sites, especially visiting The Blue Water Bar several times. Our service there was great, the drinks were reasonable and not to mention the bar tender Ashika, she was really pleasant! Myself and my friends really enjoyed our stay, Thank you InterContinental Miami for a wonderful visit!!!!

Room Tip: Rooms on the east side of the hotel has a wonderful view of the ocean!
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, NC
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 17, 2013

I travel A LOT and I think this is the BEST hotel I have EVER stayed at.

Nice lobby with very friendly employees.
Elevators are nice and fast with 5 (or 6?) different ones.

Rooms are fairly large (we had 2 doubles)... the view was fantastic! We had city view but a bit of the harbor too. Bed was soooo comfy! Nice tv (but no CW?)

Pool on the 5th floor was sooo nice too. I loved the view and the relaxing chairs and the pool area. Bar outside too (but can't take drinks in the pool!)

The bar service was pretty slow. The lady took forever to get our drinks. Anything at the hotel has gratuity added FYI. Buffet breakfast was delicious but $32 a person!!!! Our group of 3's bill was $93 for breakfast with tip added. Eeek!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lindenwold, New Jersey, United States
1 review
5 of 5 stars Reviewed October 16, 2013

We had a great stay at the Intercontinental Hotel Miami on a recent visit! We went down to celebrate my birthday and at check in Nathalie H. at the front desk overheard us talking about our plans. She then sent us a bottle of champagne to my room!! I felt like such a celebrity… have never had that kind of service before. We had a great room with a bay view and had an amazing birthday dinner at Toro Toro. Thank you to all the staff that made our stay unforgettable!!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 129 hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Official Description (provided by the hotel):
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 
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